Skip to content

Mastering the Change Curve

Select Components:

Change is a part of everyday life, and if organizations want to remain competitive in the marketplace, they need to ensure their employees are equipped for the ride.

If individuals in your organization are having a difficult time adapting and adjusting to organizational change, Mastering the Change Curve is your remedy. It's an easy and effective change management assessment guide for bringing issues to the surface, providing a framework for healthy growth, and empowering individuals to shift their focus from the past to the future - without stalling or spinning their wheels.

The online version of this assessment requires a subscription to the HRDQ Online Assessment Center.

How It Works

Mastering the Change Curve is based upon years of research, experience, and the Kubler-Ross grief model. Using a current change initiative as a frame of reference, individuals respond to a series of 24 statements that describe responses to change, choosing from a five-point scale of "Almost Totally True" to "Almost Totally Untrue." The soft-skills assessment identifies which change phase the individual is currently experiencing, and it also provides subscores in each of the dimensions.

Mastering the Change Curve takes approximately 10 minutes to complete, and we recommend you allow one to two hours for the interpretation of results, debrief, and action planning.

Uses and Applications

  • Provide support at the early stages of a new change effort
  • Help individuals adapt to changes they did not initiate
  • Gauge and interpret individual or team reactions to change
  • Bring issues and concerns to the surface
  • Spark discussion during a planning session, team-building session, or management retreat

Learning Outcomes

  • Pinpoint one's current stage in the change management assessment process
  • Learn the four phases of change
  • Understand the "Change Curve Model"
  • Identify productive and nonproductive change behaviors
  • Develop a strategy for mastering change

Product Details

Product Type: Self-assessment and workshop

Target Audience: Individuals who are in the midst of organizational change

Measures: How far an individual has progressed in the change process


  • Denial
  • Resistance
  • Acceptance
  • Commitment

Time Required: Administration: 10 minutes. Interpretation: One to two hours. Workshop: Two hours

What to Order

Facilitator Guide: Order One Guide Per Trainer.

The comprehensive Facilitator Guide includes everything trainers need to deliver Mastering the Change Curve, including background information, administrative guidelines, a step-by-step workshop outline, optional activities, alternative workshop designs, a Microsoft PowerPoint presentation, and sample participant materials. Facilitator support materials will be available to you as a digital download link in your order confirmation.

Paper Assessment 5-Pack: Order One Pack for Up to Five Participants.

The paper version is ideal for facilitators who prefer to oversee scoring and administration of the assessment if you don't know who the participants will be before the class begins, or if your learners do not have easy access to computers. It includes pressure-sensitive forms for scoring to aid manual tabulation.

Online Assessment: Order One Per Participant.

The online assessment is administered to participants through the HRDQ Assessment Center and includes personalized reporting, full-color charts, interpretive information, worksheets, and action planning. A detailed report is delivered electronically to the facilitator/administrator when complete.

About the Authors

Dr. Cynthia Scott is a founding principal of Changeworks Global, a recognized leader with more than 20 years of experience in the fields of strategic planning for human capital management, managing continual organizational change, and visionary leadership. She is the author of numerous books, including Rekindling Commitment and Take This Work and Love It! and her work has been featured in publications such as The Wall Street Journal, Business Week, the Stanford Business School Newsletter, and Worthwhile Magazine.

Dr. Dennis Jaffe is a founding principal of Changeworks Global and director of the Organizational Inquiry Program at Saybrook Graduate School. He is a nationally recognized leader in the field of organizational development and earned his Ph.D. in sociology and MA in management from Yale University. His professional training is in organizational development, and he is also a licensed clinical psychologist. Dr. Jaffe is the author of 22 books, including Rekindling Commitment and Organizational Vision, Values, and Mission.