Communication Skills Training Materials

Excellent communication is an essential part of a collaborative, efficient, and successful organization. Yet, according to a Salesforce report, 86 percent of corporate executives, employees and educators say that ineffective communication is a large reason for many failures in the workplace. It’s clear that many organizations struggle with effective communication. The good news is that it can be worked on and improved. Use the communication skills training materials available at HRDQ to develop a more collaborative and communicative environment in the workplace.

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What's My Communication Style

This powerful assessment determines the different types of communication a person has. Participants learn their preference for one of four types of communication styles, recognize the various facets of communication, and learn how to use their own style to enhance communication.

Learning to Listen

This effective listening skills test helps individuals develop their strengths and improve upon their weaknesses so they are better equipped to handle customer complaints, negotiate contracts, manage teams, and more.

Interpersonal Influence Inventory

The Interpersonal Influence Inventory reveals a preference for one of four dominant interpersonal styles. This powerful learning tool helps people understand how they come across to others and work toward becoming more effective communicators.

Learn More about Communication...

The Aspects of Communication

Team members are almost always required to work together and communicate effectively in order to meet goals and provide value to the organization. Knowing the different aspects of communication and what they entail can help employees relate to one another better.  

There are four distinct aspects of communication:

  • Verbal. The words used to communicate.
  • Paraverbal. The manner used to communicate meaning, such as tone and inflection.
  • Body Language. The way people use their bodies to communicate, such as the way they shake hands or maintain eye contact

Personal Space. The interpersonal distance (one’s preferred physical space in relation to others) as well as one’s appearance and arrangement of their work or home spaces.

To bring about meaningful improvements in communication skills, the best way to begin is to build a better understanding of communication styles and their effects on other people. Our ”What’s My Communication Style?” Assessment is a great way to start your communication skills training program!

Communication Styles

There are four main communication styles:

  • Direct. Direct communicators are people who take charge, are competitive, fast-paced, authoritative, and are leaders who like to be in control.
  • Spirited. Spirited communicators are people who are enthusiastic, friendly, high-profile, and are motivators and decision makers.
  • Considerate. Considerate communicators are people who are warm, cooperative, reliable, caring, and are available to counsel others.
  • Systematic. Systematic communicators are people who are accurate, objective, factual, organized, and they enjoy problem solving.

Knowing these four communication styles will help you identify which one you are and which ones your teammates encompass. Once you are aware of this, you can successfully communicate with others by using your style. These communications skills enable people to engage in dialogue with others and establish a rapport that is crucial to your business.

Our Communication Products

HRDQ has the communication skills training materials that transform audiences into world-class communicators. Utilize these communication skills training courses, games, and assessment tools to give yourself an idea as to where people stand with respect to their conversational skills. By investing in communication skills training, the people in your enterprise will be equipped with assertiveness, rapport development skills and poise. Communication skills activities ensure that your staff delivers feedback with confidence.
 

  • What's My Communication Style? - Assessment & Training Program

    What's My Communication Style? - Assessment & Training Program

    from $25.75

    Product type – Assessment and Program Format – Online or Paper Audience – Any Time Required – 1 to 4 hours Author – Dr. Eileen M. Russo Part of...

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    from $25.75
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    Interpersonal Influence Inventory

    from $25.75

    The Interpersonal Influence Inventory assessment and workshop is an eye-opening learning tool that reveals a preference for one of four dominant st...

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    from $25.75
  • Learning to Listen

    Learning to Listen

    from $12.50

    Learning to Listen is a self-assessment and training workshop that will help you to achieve immediate, lasting results. Whether you are looking for...

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    from $12.50
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    Communication Derailed

    from $63.25

    New systems, organizational changes and productivity demands are realities in today's workplace and to effectively meet these challenges, positive ...

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    from $63.25
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    Bridging the Communication Divide

    from $60.00

    Have you ever wondered why it's so easy to work with some people yet so painful to collaborate with others? Well, it has just about everything to d...

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    from $60.00
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    Visual Explorer

    from $25.00

    Developed by the Center for Creative Leadership, Visual Explorer is a powerful training tool that's designed to encourage collaborative conversatio...

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    from $25.00
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    Neurolinguistic Communication Profile

    from $25.75

    The Neurolinguistic Communication Profile (NCP) assessment is based on Neurolinguistic Programming, an innovative and useful model emphasizing the ...

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    from $25.75
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    Team Communication Inventory

    from $97.50

    Improve the overall quality of your team discussions and meetings with the Team Communication Inventory, an instrument designed to identify the rol...

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    from $97.50
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    SkillBuilders 50 Communication Skills Activities

    from $106.00

    3-Ring Activity Binder Objective: To improve customer service-related skills Intended for: Customer service employees Time required: Ranges from 10...

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    from $106.00
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    Building The Communication Bridge

    from $168.25

    The more we know about the way we communicate, the better we can build the "communication bridge" that leads to productive relationships. Building ...

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    from $168.25
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    Presentation Skills Profile

    from $25.75

    Speaking in front of others can be a confusing and even terrifying experience for many people. So how can you successfully train your participants,...

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    from $25.75
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    Pen and Paper Games For Trainers

    from $106.00

    A picture tells a thousand words, right? This cliché is true even in the training room. Challenge your participants to expand their minds through...

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    from $106.00
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    Influencing With Assertive Communication

    from $168.25

    Every day we communicate with the goal of influencing others. Amidst a gamut of situations, we use a variety of communication strategies to help ac...

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    from $168.25
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    Building Business-to-Business Relationships Over the Phone

    $25.75

    Building Business-to-Business Relationships Over the Phone A Case Study on Developing, Nurturing and Sustaining Revenue Using Open-Dialogue Telepho...

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    $25.75
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    The Art of Influencing Others Customizable Course

    $599.00

    The Art of Influencing OthersRTL Customizable CourseLay the foundation for more effective communication in this highly interactive workshop. Develo...

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    $599.00
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    Supervisor Communication Skills Customizable Course

    $599.00

    Supervisor Communication Skills RTL Customizable Course In general, there are four basic purposes of communication: To inform, to persuade, to ask...

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    $599.00
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    Solid Business Writing Customizable Course

    $599.00

    Solid Business WritingRTL Customizable CourseHave you ever misunderstood an e-mail? You thought it said one thing, only to find out later that the ...

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    $599.00
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    Skillful Collaboration Customizable Course

    $599.00

    Skillful Collaboration: Working Successfully with Others to Achieve a Common Goal RTL Customizable Course Creative thinking, effective problem sol...

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    $599.00
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    Put it in Writing Customizable Course

    $599.00

    Put it in Writing: How to Prepare, Organize, and Present a Compelling Business ReportRTL Customizable CourseSharing information in the form of a re...

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    $599.00
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    Assertiveness Skills Customizable Course

    $599.00

    Assertiveness SkillsRTL Customizable CourseAssertiveness Skills are crucial to professional development, as well as other aspects of life. Some of ...

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    $599.00
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    Organizational Trust Customizable Course

    $599.00

    Organizational Trust: Strengthen and Restore Respect, Faith, and Integrity at Work RTL Customizable Course The Organizational Trust digital course...

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    $599.00
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    Navigating Difficult Conversations Customizable Course

    $599.00

    Navigating Difficult Conversations: Deliver Your Message with Poise, Empathy, and ResolveRTL Customizable CourseMost managers and team leaders will...

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    $599.00