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Cultural Competency (RTL)

$599.00
SKU 2750E1CC
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What is the Reproducible Training Library (RTL)?

The RTL is a collection of downloadable and customizable courses for virtual and classroom instructor-led training, plus self study learning. This course is one of more than 80 courses in the RTL Complete Collection.

When making your purchase, choose the correct license based upon your total number of employees in your organization:

  • Business – Less than 5,000
  • Corporate – Between 5,001-10,000
  • Enterprise – More than 10,000

Course overview

Diversity is growing in the workplace. As organizations turn to hiring employees from many parts of the world, there is an increased need for cultural understanding. Culture is the shared values, traditions, norms, customs, art, history, folklore and institutions of a specific group of people.

Cultural Competency teaches the willingness and ability to interact respectfully and effectively with individuals and groups, acknowledging the common and different elements of our cultural identities. The result is words and actions that recognize, affirm and value the worth of individuals and communities and protect and preserve the dignity of each.

Learning Outcomes

  • Identify the elements of cultural competence in the workplace.
  • Increase understanding of one’s own culture and how it affects perceptions of other cultures.
  • Recognize the three dimensions of cultural awareness when interacting with other cultures.
  • Develop the skills needed to practice respectful and caring behavior toward culturally diverse individuals and groups.
  • Adapt behaviors that support cultural competency and minimize behaviors that undermine it.

Program Contents

  • Cultural Competency Skills.
  • Generating Awareness About the World Around Us.
  • Effective Communication Skills.
  • Respectful Behaviors.

How to purchase the RTL

This program is just one of more than 80 titles in the Reproducible Training Library. We recommend you consider buying the entire program library rather than single titles as the cost per title is significantly reduced.

To make your purchase, select the appropriate license for your organization. Your license is determined by your organization's total number of persons employed, not the number of persons you intend to train.

Upon receipt of payment and approval of your license, you will receive an email with links to download your files. All files are provided in unlocked Microsoft Office format. Your download will include:

  • Virtual ILT, Classroom ILT, and Online Self-Study versions
  • Instructor Guide
  • Participant Guide
  • PowerPoint Presentation
  • Course Overview
  • Learning Summary
  • Learning Materials
  • Action Plan
  • Course Evaluation

End User License Agreement (EULA)

By purchasing the RTL you agree to the terms of the End User License Agreement (EULA). Be sure to review the terms of this agreement before making your purchase.

The RTL is sold as an annual license for use by an organization for the training of its employees. The library may not be distributed, sold, shared, rented, or loaned.

Training companies are not eligible for purchase of this product

The RTL may not be purchased by consultant or training providers intending to use the content to train other organizations. Consultants may direct their clients to acquire the license through their HRDQ Affiliate Network link.

Annual renewal required for continued use of this content

Each year on the anniversary of your purchase, if your organization chooses to continue using the library, a RTL Single Title Annual Renewal License must be purchased. If you choose not to renew your license, all licensed content, including customized versions, must be deleted and all use discontinued.