How to Manage Your Emotions (RTL)

$599.00
SKU 2750E1HMYE
How to Manage Your Emotions (Business License for <5k employees)
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Business - For unlimited use within an organization employing less than 5,000 people at one or more direct operating locations. EULA does not permit use outside the organization, e.g. partners, distributors and consultants.

Corporate - For unlimited use within an organization and its subsidiaries employing 5,001-10,000 people across the entire organization. EULA does not permit training outside the organization, e.g. partners, distributors and consultants.

Enterprise - For unlimited use within a top-level organization, its subsidiaries, partners, and distributors employing more than 10,000 people across the enterprise. EULA permits training of all legally connected entities.


At work, employees frequently encounter situations that spark a variety of emotions. There can be disagreements over decisions, frustration of not being taken seriously, disappointment over not getting a promotion, or even total dissatisfaction with a job. It’s important to know when and how to express emotions, and when to keep them in check.

Outbursts, passive-aggressive behavior, or detachment are not constructive ways to handle emotions at work. While it is not always possible to check emotions at the door, it is possible to figure out what triggers emotional responses and then learn how to respond appropriately.

How to Manage Your Emotions provides the tools needed to recognize your emotional triggers, control your emotional and physical responses, and handle other’s emotions. As a result, you will be able to communicate more effectively with supervisors and coworkers, be able to channel negative energy into more positive and productive activities, and will promote your overall emotional intelligence.

  • Overview
  • Resources

Learning Outcomes:

  • Recognize the messages our emotions send at work
  • Understand the trigger-perception-response cycle
  • Reframe our thinking to avoid emotional outbursts
  • Replace emotional outbursts with productive confrontations
  • Employ long-term strategies to channel emotions productively

Program Contents:

  • The What and Why of Emotions
  • All about Triggers
  • Strategies for Managing Your Emotions
  • Oops! What to Do When an Outburst Happens
  • Be a Team Player
  • Long-term Strategies to Channel Emotions Productively

Included in the download:

  • A complete courseware package for a 4-hour classroom training event.
  • Includes Instructor Guide, Participant Guide, PowerPoint Presentation, Course Overview, Learning Summary, Learning Materials, Action Plan, and Course Evaluation.
  • Supplemental Self-Study PowerPoint Course

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