Listening with Intent

$599.00
SKU 2750E1AL
Listening with Intent (Business License for <5k employees)
Purchase:

Choosing the correct license

All licenses are one (1) year term from date of purchase. At the term's end you must either renew license or discontinue all use of the content. Please read the RTL End-User Agreement (opens new tab) before purchase. Contact us if you have any questions.

Business - For unlimited use within an organization employing less than 5,000 people at one or more direct operating locations. EULA does not permit use outside the organization, e.g. partners, distributors and consultants.

Corporate - For unlimited use within an organization and its subsidiaries employing 5,001-10,000 people across the entire organization. EULA does not permit training outside the organization, e.g. partners, distributors and consultants.

Enterprise - For unlimited use within a top-level organization, its subsidiaries, partners, and distributors employing more than 10,000 people across the enterprise. EULA permits training of all legally connected entities.


Being a great listener is essential at work. If someone shows a sincere desire to understand what others have to say, has an open mind, and is willing to have their assumptions and conclusions about others’ messages corrected, they show the signs of being an active listener. Benefits and results of good listening skills include minimizing misunderstandings, encouraging open communication, increasing cooperation, and collaborative problem solving.

Listening with Intent teaches participants how to master the skills of active listening. They will learn how to connect with the speaker, how to collect information by paying attention to the context of the message, how to reach an unbiased conclusion about what they learned, and how to understand common situations that block active listening.

  • Overview
  • Resources

Learning Outcomes:

  • Explore the process of active listening
  • Identify personal filters that create obstacles to active listening
  • Understand cultural differences that form barriers to active listening
  • Discover ways to practice active listening in a conflict
  • Implement steps to regain the listener’s attention when it wavers

Included in the download:

  • A complete courseware package for a 4-hour classroom training event.
  • Includes Instructor Guide, Participant Guide, PowerPoint Presentation, Course Overview, Learning Summary, Learning Materials, Action Plan, and Course Evaluation.
  • Supplemental Self-Study PowerPoint Course

Get the Complete Collection:

This program is just one title from the Reproducible Training Library Complete Collection, a comprehensive library of 300+ hours of soft-skills training provided in more than 80 different programs.

DEMO > Register for the RTL Demo, and see the product in action.

PREVIEW > Download an actual product preview in PDF format and see how easy it is to use.

INFO KIT > Get a comprehensive overview of the benefits of reproducible training.