Problem Solved

Starter Kit for up to 5 Participants
Select Components:
    • Product Type – Assessment
    • Format – Printed Booklets
    • Audience – All
    • Time Required – 1 to 2 hours

With the wide range of problems you face at work, it's the small, everyday problems - the ones that need quick but effective solutions - that really take a chunk out of your day. So how do you solve these problems and still leave time for the more complex issues at hand?

  • Overview
  • Details
  • FAQ's
  • Resources

How It Works

With a recent problem in mind, participants respond to 25 behavior-related statements, indicating the extent to which they practiced the behavior. By scoring and charting results, they create a visual depiction of their comfort level with each of the five problem-solving steps. Participants learn about the five-step Problem Solved! process, discuss everyday problem solving, apply the Problem Solved! process to a current problem, and make action plans.

Uses and Applications

Problem Solved! is best used with participants who require a quick problem-solving method. It is particularly helpful for individuals or groups who:

  • Face repeated short-term problems
  • Must engage in problem solving daily or weekly
  • Need to solve problems within a short period of time (e.g., one hour)
  • Need a standard method for problem solving that can be applied universally
  • Tend to spend too long solving everyday problems

Learning Outcomes

  • Learn an effective way to solve everyday problems
  • Identify strengths and weaknesses at each step of the process
  • Create action plans for improvement

Product Details

Facilitator guide includes: Administrative guidelines, Theoretical background, Training design, Detailed descriptions of the five problem-solving steps. Tips for problem solving, Case study. Participant guide includes: 25-item assessment, Pressure-sensitive response form, Detailed descriptions of the five problem-solving steps, Tips for problem solving, Chart to record assessment results, Reflection questions, Action planning

Time Required

  • Assessment: 10 to 15 minutes
  • Scoring: 10 minutes
  • Discussion: 1 hour

What do I order?

Order one facilitator guide per trainer and one participant guide per participant. Facilitator support materials will be available to you as a digital download link in your order confirmation.

Product Resources

  • Download the theoretical background.