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Toughest Supervisor Challenges Customizable Course

$599.00
SKU 2750E1TSC
$599.00

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Introducing the Reproducible Training Library

The Reproducible Training Library (RTL) is a collection of downloadable and customizable courses for virtual and classroom instructor-led training, plus self study learning. Each title includes digital document files for facilitator and participant materials provided in unlocked Microsoft Office format. You can download, customize, and deliver training today.

This course is one of more than 80 courses in the Reproducible Training Library Complete Collection. We recommend you consider buying the Complete Collection rather than single titles, for its greater content and significantly reduced cost per course.

Your purchase of RTL courses is a subscription license for use within your organization for one year. With your active subscription you may continue to use the RTL content. You'll also receive any updates to the content. Your subscription will renew automatically until you choose to cancel.

When making your purchase, choose the correct subscription. Your subscription is determined by your organization's total number of persons employed, not the number of persons you intend to train. Our pricing model makes the purchase price fair for different sizes of organizations. Note the RTL is not available for sale to training companies or consultants.

  • Business License – Less than 5,000 employees
  • Corporate License – Between 5,000-10,000 employees
  • Enterprise License – More than 10,000 employees

Course overview

There are no quick fixes to issues like employee performance, personality clashes, and conflict. Successful supervisors know it takes time to do what's best for the long-term success of the organization, its employees, and even themselves. They also know that they can overcome just about any challenge by exercising the three keys: realism, restraint, and resolve.

A supervisor pays more roles than just the overseer. Supervisors often have to be mentors, delegators, diplomats, and disciplinarians. Therefore, supervisors have to know their employees’ strengths, weaknesses, and triggers, and have the communication skills necessary to effectively guide employees in the right direction.

The Toughest Supervisor Challenges gives both new and experienced managers the supervisory skills, tools, and techniques they need to evaluate every tough situation. They will learn the proper recourse to take with problem employees to resolve problems, create goals, work through personal issues, and mediate conflict. As a result, they will be better able to understand employees’ behavior and motives and react appropriately to them.

Learning Outcomes

  • Understand how to use realism, restraint, and resolve to face any challenge
  • Learn how to resolve conflicts between employees
  • Discover how to support employees with performance issues
  • Learn how to manage while preparing for possible discipline or termination
  • Handle employee issues with sensitivity and fairness

Program Contents

  • Resolving Conflict between Employees
  • Dealing with "Problem" Employees
  • Dealing with Personal Problems
  • Discipline and Termination
  • Dealing with Layoffs
  • Crisis Management

How to purchase the RTL

To make your purchase, select the appropriate subscription for your organization. Your license is determined by your organization's total number of persons employed, not the number of persons you intend to train.

Upon receipt of payment and approval of your license, you will receive an email with links to download your files. All files are provided in unlocked Microsoft Office format. Your download will include files for:

  • Virtual ILT, Classroom ILT, and e-Learning versions
  • Facilitator Guide
  • Participant Guide
  • PowerPoint Presentation
  • PowerPoint e-Learning Course
  • Course Overview
  • Learning Summary
  • Learning Materials
  • Action Plan
  • Course Evaluation

Annual renewal required for continued use of RTL content

Your subscription license permits unlimited use for one year per the terms of the EULA. Your subscription will automatically renew on the anniversary of your purchase. If you choose not to renew your subscription, all licensed content, including customized versions, must be deleted and all use discontinued.

Upgrade to the Complete Collection

If you buy a single title and wish to upgrade to the Complete Collection, we'll credit your library purchase for single title purchases. Contact us for details.

End User License Agreement (EULA)

By purchasing the RTL you agree to the terms of the End User License Agreement (EULA). Be sure to review the terms of this agreement before making your purchase.

The RTL is sold as an annual subscription for use by an organization for the training of its employees. The library may not be distributed, sold, shared, rented, or loaned.

Training companies are not eligible for RTL purchases

The RTL may not be purchased by consultants or training providers intending to use the content to train other organizations. Instead, they may direct their clients to subscribe through their unique HRDQ Affiliate Network link and receive a commission on the purchase. And they may also then assist their client in customization and delivery of the content.

Questions?

Contact us with questions about the RTL at 800-633-4533 or support@HRDQstore.com.