A survey by Robert Half Finance & Accounting found that poor performance was the number one reason that resulted in a failed hire. A poor skills match was the second most-cited reason. In addition, failed hires result from a "culture clash", where the new hire doesn't fit in with the company culture.
Behavioral interviewing is an evidence-based approach for ensuring you hire the right person for the job, effectively minimizing all of these potential problems.
Behavioral Interviews bases its teachings on the basic premise that past performance is the best indicator of future performance. It leads participants through a structured interview process from reviewing resumes to conducting interviews to evaluating candidates. The program discloses practical, valuable tips and techniques for uncovering the most pertinent information necessary to make the best possible hiring decision. Real-life practice exercises, activities, and role-play scenarios provide participants with the opportunity to apply their knowledge in their own place of work.