Business Etiquette

$599.00
SKU 2750E1BE
Business Etiquette (Business License for <5k employees)
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Choosing the correct license

All licenses are one (1) year term from date of purchase. At the term's end you must either renew license or discontinue all use of the content. Please read the RTL End-User Agreement (opens new tab) before purchase. Contact us if you have any questions.

Business - For unlimited use within an organization employing less than 5,000 people at one or more direct operating locations. EULA does not permit use outside the organization, e.g. partners, distributors and consultants.

Corporate - For unlimited use within an organization and its subsidiaries employing 5,001-10,000 people across the entire organization. EULA does not permit training outside the organization, e.g. partners, distributors and consultants.

Enterprise - For unlimited use within a top-level organization, its subsidiaries, partners, and distributors employing more than 10,000 people across the enterprise. EULA permits training of all legally connected entities.


Business etiquette is defined as the conduct or procedures that are generally acceptable and polite in the workplace. It is typically a set of unspoken expectations that most people either meet, or find out about when they do not meet them. Etiquette can make the difference between a comfortable work environment and an aggravating one.

This course provides guidelines for common business etiquette, how to show respect for yourself and others, how to establish positive connections with anyone, and how to choose polite and positive responses to rude behavior.

  • Overview
  • Resources

Learning Outcomes:

  • Practice common business etiquette to build and maintain relationships
  • Interact in a respectful manner with coworkers and subordinates
  • Interact respectfully with individuals with disabilities
  • Establish positive connections and maintain relationships with strong communication skills
  • Incorporate the traits of successful and respected managers into daily routines

Program Contents:

  • Manners and Courtesy Matter
  • Respect Yourself/Respecting Others
  • Building Rapport and Making Connections/Building Better Relationships
  • Taming Technology
  • How to Be a Respected and Respectful Manager
  • Getting Personal at Work

Included in the download:

  • A complete courseware package for a 4-hour classroom training event.
  • Includes Instructor Guide, Participant Guide, PowerPoint Presentation, Course Overview, Learning Summary, Learning Materials, Action Plan, and Course Evaluation.
  • Supplemental Self-Study PowerPoint Course

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This program is just one title from the Reproducible Training Library Complete Collection, a comprehensive library of 300+ hours of soft-skills training provided in more than 80 different programs.

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