Cultural Competency (RTL)

$599.00
SKU 2750E1CC
Cultural Competency (Business License for <5k employees)
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Business - For unlimited use within an organization employing less than 5,000 people at one or more direct operating locations. EULA does not permit use outside the organization, e.g. partners, distributors and consultants.

Corporate - For unlimited use within an organization and its subsidiaries employing 5,001-10,000 people across the entire organization. EULA does not permit training outside the organization, e.g. partners, distributors and consultants.

Enterprise - For unlimited use within a top-level organization, its subsidiaries, partners, and distributors employing more than 10,000 people across the enterprise. EULA permits training of all legally connected entities.


Diversity is growing in the workplace. As organizations turn to hiring employees from many parts of the world, there in an increased need for cultural understanding. Culture is the shared values, traditions, norms, customs, art, history, folklore and institutions of a specific group of people.

Cultural Competency teaches the willingness and ability to interact respectfully and effectively with individuals and groups, acknowledging the common and different elements of our cultural identities. The result is words and actions that recognize, affirm and value the worth of individuals and communities and protect and preserve the dignity of each.

  • Overview
  • Resources

Learning Outcomes:

  • Identify the elements of cultural competence in the workplace
  • Increase understanding of one’s own culture and how it affects perceptions of other cultures
  • Recognize the three dimensions of cultural awareness when interacting with other cultures
  • Develop the skills needed to practice respectful and caring behavior toward culturally diverse individuals and groups
  • Adapt behaviors that support cultural competency and minimize behaviors that undermine it

Program Contents:

  • Cultural Competency Skills
  • Generating Awareness About the World Around Us
  • Effective Communication Skills
  • Respectful Behaviors

Included in the download:

  • A complete courseware package for a 4-hour classroom training event.
  • Includes Instructor Guide, Participant Guide, PowerPoint Presentation, Course Overview, Learning Summary, Learning Materials, Action Plan, and Course Evaluation.
  • Supplemental Self-Study PowerPoint Course

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This program is just one title from the Reproducible Training Library Complete Collection, a comprehensive library of 300+ hours of soft-skills training provided in more than 80 different programs.

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