Supervisor Communication Skills Customizable Course

$599.00
Supervisor Communication Skills Customizable Course
Purchase:

Being a supervisor means taking on a lot of responsibility. Leaders need to be able to delegate, discipline, move the company forward, and promote key workers. Therefore, if there is a disconnect between a supervisor and his or her employees, there is a huge cost to pay in productivity, team-building, and communication.

Supervisor Communication Skills is a valuable tool that allows participants to learn the importance of assertive speaking – asking directly for what they need from others without being aggressive. They will discover techniques for holding others accountable while also creating and practicing the art of equitable compromise.

  • Overview
  • Resources

Learning Outcomes:

  • Identify the characteristics of assertive behavior and include them in your interactions
  • Ask directly for what you need without being aggressive
  • Confront problem behaviors successfully
  • Hold others accountable and manage conflicts to achieve productive outcomes
  • Deal with difficult people effectively

Program Contents:

  • Principles of Effective Communication
  • Principles of Assertive Communication
  • Putting Assertiveness to Work
  • Handling Specific "Difficult" Personality Types

Included in the download:

  • A complete courseware package for a 4-hour classroom training event.
  • Includes Instructor Guide, Participant Guide, PowerPoint Presentation, Course Overview, Learning Summary, Learning Materials, Action Plan, and Course Evaluation.
  • Supplemental Self-Study PowerPoint Course

Get the Complete Collection:

This program is just one title from the Reproducible Training Library Complete Collection, a comprehensive library of 300+ hours of soft-skills training provided in more than 80 different programs.

DEMO > Register for the open enrollment RTL Demo at GoToWebinar, and see the product in action.

PREVIEW > Download an actual product preview in PDF format and see how easy it is to use.

INFO KIT > Get a comprehensive overview of the benefits of reproducible training.