Training Videos

Training Videos

  • Professional Email Etiquette DVD

    Professional Email Etiquette DVD

    $275.00

    Despite texting and other informal means of communication, business correspondence still counts. Email remains the preferred method of contact...

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    $275.00
  • Conflicts in the Workplace: Sources & Solutions DVD

    Conflicts in the Workplace: Sources & Solutions DVD

    $275.00

    Constructive disagreements add value as they help employees compromise and calculate better decisions based on input from others. However, conf...

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    $275.00
  • Customer Service Counts DVD

    Customer Service Counts DVD

    from $275.00

    Customer Service Counts teaches your employees crucial customer service skills and an attitude which puts customers first. This award-winning ...

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    from $275.00
  • Bullying and Respect in the Workplace DVD

    Bullying and Respect in the Workplace DVD

    from $275.00

    This combination set for workplace bullying training helps you address management bullying tactfully and straightforwardly while making it cle...

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    from $275.00
  • Customer Service - the Telephone Connection DVD

    Customer Service - the Telephone Connection DVD

    $275.00

    Excellent telephone customer service is a refined skill requiring dedication and enthusiasm. Your voice, responsiveness, and product knowledge...

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    $275.00
  • Workplace Violence: The Early Warning Signs DVD - Manager Version

    Workplace Violence: The Early Warning Signs DVD - Manager Version

    $275.00

    This bestselling workplace violence video helps managers fulfill their responsibilities and recognize the warning signs of an internal ...

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    $275.00
  • The Well-Managed Meeting DVD

    The Well-Managed Meeting DVD

    $275.00

    How often have you asked someone how the meeting went, only to hear: a total waste of time! Yet meetings can be a powerful business too...

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    $275.00
  • When the Phone Rings: Telephone Skills for Better Service DVD

    When the Phone Rings: Telephone Skills for Better Service DVD

    $275.00

    When The Phone Rings is a telephone skills training your employees on how to consistently provide the best customer service over the telephone...

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    $275.00
  • Social Media at Work DVD

    Social Media at Work DVD

    $275.00

    Social media is everywhere — especially our workplaces. While it serves as useful business purposes, it can also open the door to: Hackers an...

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    $275.00
  • Power of Positive Discipline DVD

    Power of Positive Discipline DVD

    $275.00

    Your employee continues to have a discipline problem. You've looked the other way, you've attempted gentle reminders, and even tried getting m...

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    $275.00
  • Performance Appraisals: Getting Results DVD

    Performance Appraisals: Getting Results DVD

    $275.00

    Effective performance appraisals motivate your top employees to do even better and tell under-performers precisely what is expected and how to...

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    $275.00
  • How to Write and Deliver Great Speeches DVD

    How to Write and Deliver Great Speeches DVD

    $275.00

    One of the most powerful skills you'll ever use is your ability to inform, persuade and lead other people through effective public spea...

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    $275.00
  • Dealing with the Irate Customer DVD

    Dealing with the Irate Customer DVD

    $275.00

    Angry customers can take their toll on employees, to the point where it can be easy to lose perspective. In this updated version of the ...

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    $275.00