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Virtual Instructor-Led Training

Cultural Competency

Culture shapes the values that impact our work life

Course Time

1-4p ET

Length

3 hours

Class Size

20 seats

Format

Virtual ILT

Interaction

High

Audience

Managers and Employees

With increasing globalization comes diversification in the workplace. As organizations turn to hiring employees from many parts of the world, the need for cultural understanding is at its greatest. Culture shapes the values, habits and thinking patterns which impact work life from communication to time management. If you are visiting another country, working with a different age, race, or gender demographic in the office, or collaborating with a foreign business, the ability to understand and adjust to different cultures is highly important.

Today, large American firms are increasingly led by people with roots in foreign countries. In the next 50 years, the standard office is going to see major cultural and demographic shifts. However, many organizations are not adequately preparing their employees for cultural change. A SHRM study reported that among the Fortune 1000, one-fifth of respondents indicated their organizations have very informal diversity efforts, with 41 percent of study respondents specifying the underlying reason being that they’re “too busy.”

In this class you will gain the skills to be both aware of your own cultural adaptability and capable of handling cultural change. You will be better at acknowledging norms and differences, building rapport, cross-cultural negotiating, building bridges, and handling sensitive situation. This three hour-program offers workplace tips, self-assessment exercises, real-life scenarios, practice activities, and more.

Key Topics:

  • Developing personal cultural awareness
  • How to build rapport and communicate with your entire body
  • Techniques for giving feedback to ensure understanding
  • Hall’s pattern of communication
  • Behaviors that support and undermine cultural competency
  • Strategies for handling sensitive situations

Participants Will Learn:

  • Identify the elements of cultural competence in the workplace
  • Increase your understanding of your own cultural background and how it affects your perceptions and interpretations of other cultures
  • Recognize three dimensions of cultural awareness when interacting with other cultures
  • Develop the skills needed to practice respectful and caring behavior toward culturally diverse individuals and groups
  • Understand how values differ among cultures

Requirements:

  • Basic desktop, laptop or tablet
  • Microphone and speakers or headset with microphone
  • Webcam (optional)
Class Is Full

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You’ll love HRDQ Consulting Virtual Instructor-Led Classes!

Our virtual instructor-led training classes are live, interactive classroom learning delivered directly to learners – wherever they are located. The benefits of HRDQ Consulting virtual classes include:

  • High-retention learning. Our experiential design offers more sharing, feedback and personalized support.
     
  • Low facilitator to student ratio. Our class sizes is capped at 20 learners.
     
  • Real-time interaction. Our classes engage learners with real-time interaction with the instructor and other learners.
     
  • No travel required. Our virtual classes are available wherever your learners work – office, home, or on the road.

Need help with classes selection or learner scheduling? Interested in a private virtual or onsite event?

We are a partner to your training team. Let us help you enroll and prepare your learners for our virtual classes. Contact us with any questions or to reserve seats for your learners today. And, ask us about bringing this class to your organization as a private virtual or onsite event.

Call 800-633-4533

Typically M-F from 9-5p ET.
Best if you want a more detailed discussion.

Send Email

Anytime.
Best after hours or you rather type than talk.

Chat Online

Typically M-F from 9-5p ET.
Best for a quick answer or you want to multi-task.

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