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Virtual Instructor-Led Training

Selling Essentials:
Understanding the Sales Cycle

The six steps of the sales process

Course Time

1-4p ET

Length

3 hours

Class Size

20 seats

Format

Virtual ILT

Interaction

High

Audience

Sales Reps

Whether you are working with fresh faces or seasoned pros, there are usually gaps between where salespeople are in their development and where they should be. That's why it's a good idea to assess skill levels from time to time, establish a baseline, and always have an action plan for improvement. The results are beneficial to the bottom line—for both the individual and the organization.

As a module of the Selling Essentials Training Series, this class provides a series of in-depth learning experiences aimed at transforming your sales force into true professionals who are prepped and ready for any challenge. Complete with an assessment, activities, action planning, and more, this program requires individuals to take an active role in their learning. It starts with self-reflection, and then shifts the focus to the buyer with an exploration of customer-focused selling and decision-making patterns before ending with action strategies and planning.

Key Topics:

  • How to view the sales process from the customer’s perspective
  • Reasons behind a customer’s decision to buy
  • The three golden rules of selling and key qualities of successful sales reps
  • How a problem/need grows before a customer decides to make a change
  • How to build your relationship with your customer using the customer buying cycle
  • The six steps of the sales process
  • Best practices for obtaining an appointment with a customer
  • How to open a sales call and listen
  • How to provide value and build credibility while cultivating the relationship

Participants Will Learn:

  • Assess your strengths and areas for improvement.
  • Describe customer-focused selling.
  • State trends in today’s selling environment.
  • Explain the steps in the customer buying cycle.
  • Describe the customer’s decision-making process.
  • Describe the steps in the sales process.

Requirements:

  • Basic desktop, laptop or tablet
  • Microphone and speakers or headset with microphone
  • Webcam (optional)
Class Is Full

Private Classes
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You’ll love HRDQ Consulting Virtual Instructor-Led Classes!

Our virtual instructor-led training classes are live, interactive classroom learning delivered directly to learners – wherever they are located. The benefits of HRDQ Consulting virtual classes include:

  • High-retention learning. Our experiential design offers more sharing, feedback and personalized support.
     
  • Low facilitator to student ratio. Our class sizes is capped at 20 learners.
     
  • Real-time interaction. Our classes engage learners with real-time interaction with the instructor and other learners.
     
  • No travel required. Our virtual classes are available wherever your learners work – office, home, or on the road.

Need help with classes selection or learner scheduling? Interested in a private virtual or onsite event?

We are a partner to your training team. Let us help you enroll and prepare your learners for our virtual classes. Contact us with any questions or to reserve seats for your learners today. And, ask us about bringing this class to your organization as a private virtual or onsite event.

Call 610-279-2002

Typically M-F from 9-5p ET.
Best if you want a more detailed discussion.

Send Email

Anytime.
Best after hours or you rather type than talk.

Chat Online

Typically M-F from 9-5p ET.
Best for a quick answer or you want to multi-task.

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