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Virtual Instructor-Led Training

The Toughest Supervisor Challenges

How to overcome them

Course Time

1-4p ET

Length

3 hours

Class Size

20 seats

Format

Virtual ILT

Interaction

High

Audience

Managers

A supervisor pays more roles than just the overseer. Supervisors often have to be mentors, delegators, diplomats, and disciplinarians. Therefore, supervisors have to know their employees’ strengths, weaknesses, triggers, and apprehensions and have the communication skills necessary to effectively steep employees in the right direction.

No matter how poor an employee’s behavior is, it is ultimately up to the supervisor to correct the behavior. Sometimes a bad supervisor can be the source of all the organization’s problems. According to a Huffington Post survey, employees with bad managers are the least productive workers. In fact, 65 percent of respondents said they would take a new boss over a pay raise!

This course is designed to help you understand you organization’s problems and challenges at a deeper level and give you the communication tools to become an inspiring supervisor. In this guide you will learn the proper recourse to take with problem employees to resolve problems, create goals, work through personal issues, and mediate conflict. As a result you will be better able to understand your employees’ behavior and motives and react appropriately to them.

Key Topics:

  • Establish and following ground rules and frameworks to mediate conflict
  • The symptoms and solutions of working with employees who do not take initiative, know it-all’s, whiners, and backstabbers
  • How to identify types of personal problems and general performance issues related to those problems
  • What problems absenteeism. Tardiness and inappropriate conduct might signal
  • The process of EAP (Employee Assistance Program)

Participants Will Learn:

  • Use realism, restraint, and resolve when facing any tough challenge.
  • Resolve conflicts between employees effectively.
  • Deal with layoffs in a way that minimizes the negative effects.
  • Show support for employees with performance issues while building a defensible case for discipline and/or termination if necessary.
  • Deal with employees’ personal problems with sensitivity and fairness.
  • Take control and responsibility in a crisis situation.

Requirements:

  • Basic desktop, laptop or tablet
  • Microphone and speakers or headset with microphone
  • Webcam (optional)
Class Is Full

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You’ll love HRDQ Consulting Virtual Instructor-Led Classes!

Our virtual instructor-led training classes are live, interactive classroom learning delivered directly to learners – wherever they are located. The benefits of HRDQ Consulting virtual classes include:

  • High-retention learning. Our experiential design offers more sharing, feedback and personalized support.
     
  • Low facilitator to student ratio. Our class sizes is capped at 20 learners.
     
  • Real-time interaction. Our classes engage learners with real-time interaction with the instructor and other learners.
     
  • No travel required. Our virtual classes are available wherever your learners work – office, home, or on the road.

Need help with classes selection or learner scheduling? Interested in a private virtual or onsite event?

We are a partner to your training team. Let us help you enroll and prepare your learners for our virtual classes. Contact us with any questions or to reserve seats for your learners today. And, ask us about bringing this class to your organization as a private virtual or onsite event.

Call 800-633-4533

Typically M-F from 9-5p ET.
Best if you want a more detailed discussion.

Send Email

Anytime.
Best after hours or you rather type than talk.

Chat Online

Typically M-F from 9-5p ET.
Best for a quick answer or you want to multi-task.

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