Why Emotional Intelligence is crucial in crisis.
Managers, Supervisors, and Employees
In a typical workday, workers encounter many situations that spark a variety of emotions and those emotions are magnified in particularly stressful times or situations. During these times it's important to know when and how to express emotions, and when to keep them in check. Outbursts, passive-aggressive behavior, or detachment are never responsible ways to handle emotions at work.
One step in managing emotions is to work on emotional intelligence (EI). A Career Builder survey of HR professionals revealed that EI is a critical characteristic for landing a job and advancing one’s career. Seventy-one percent of respondents said they value emotional intelligence in an employee more than IQ.
This virtual instructor-led training event will give you the tools you need to recognize your emotional triggers, control your emotional and physical responses, and handle other’s emotions. As a result, you will be able to communicate more effectively with subordinates, supervisors and coworkers, be able to channel negative energy into more positive and productive activities, and will promote your overall emotional intelligence. This three hour-program offers workplace tips, self-assessment exercises, real-life scenarios, practice activities, and more.
Participants Will Learn:
You'll love HRDQ Consulting Virtual Instructor-Led Classes!
Our virtual instructor-led training classes are live, interactive classroom learning delivered directly to learners – wherever they are located. The benefits of HRDQ Consulting virtual classes include:
Need help with classes selection or learner scheduling? Interested in a private virtual or onsite event?
We are a partner to your training team. Let us help you enroll and prepare your learners for our virtual classes. Contact us with any questions or to reserve seats for your learners today. And, ask us about bringing this class to your organization as a private virtual or onsite event.
We're confident our instructors and content will deliver a high-quality learning experience which results in improved performance back on the job. If you don't agree, please contact us so we can work together to ensure you're satisfied. e are a partner to your training team. Let us help you enroll and prepare your learners for our virtual classes. Contact us with any questions or to reserve seats for your learners today. And, ask us about bringing this class to your organization as a private virtual or onsite event.