The more we know about the way we communicate, the better we can build the "communication bridge" that leads to productive relationships. Building the Communication Bridge is designed for employees who want to improve their speaking and listening skills, especially in face-to-face situations. Participants gain an increased awareness of how they behave, learn how to capitalize on strengths, and develop the areas needed to become more successful communicators.
How It Works
Using the Facilitator Guide, trainers lead participants through an easy and comprehensive training session.
Section I: Getting Started - This section provides the basic information a facilitator needs to administer the Building the Communication Bridge workshop. It includes a brief overview and introduction, as well as information about the PowerPoint presentation and experiential learning methodology.
Section II: Theoretical Background - This section provides research-based information on the Communication Bridge Model, communication styles, and listening skills. You can reference the information and use it to enhance your presentation.
Section III: Workshop - This section provides a general outline of the training session, a preparation checklist, and step-by-step instructions on how to facilitate the six-hour training workshop. For your convenience, the facilitator instructions are arranged with all instructions on the left-hand page, and all Participant Guide pages to which the instructions refer reproduced on the right-hand page.
Section IV: Facilitator Support - This section focuses on additional information or materials for the facilitator. This section includes an optional activity, alternative training designs, a blank training outline for customization of the training session, and related materials.
Section V: Reproducible Masters - This section contains the reproducible masters for the skill practice activities, a Certificate of Achievement master, and a training evaluation, all of which are also available in electronic form via a digital download.
Uses and Applications
Participants interact and develop skills first hand while using Building the Communication Bridge, and discover how to put learning into immediate action.
Trainers utilize this workshop because it helps team members:
- Understand the fundamental components of the communication process
- Learn the characteristics of four communication styles
- Identify personal communication styles
- Develop strategies for communicating with people who have different styles
- Recognize the behaviors that distinguish receptive listeners
- Learn how to apply effective speaking and listening skills to a variety of organizational situations
At the end of this workshop, participants will understand how to:
- Recognize how poor communication can damage an organization
- Understand how to handle unique communication problems
- Discover how to improve communication skills
- Create a personal action plan for stronger communication
Product Type: Training workshop. The Facilitator Guide includes everything you need to lead a successful training session.
Target Audience: Employees at all levels.
Measures: Participants' listening and communicating skills.
Dimensions: Communication, team synergy, social awareness, and problem-solving.
Time Required: Two hours.
What to Order
Facilitator Kit: Order One Kit for Up to Five Participants and One Trainer.
The Facilitator Kit includes a Facilitator Guide and a 5-pack of Participant Guides.
Participant Guide: Order One Pack for Up to Five Participants.
The Participant Guide serves as a comprehensive takeaway and includes critical content, worksheets, and forms used during the workshop.
About the Authors
The HRDQ Development Team creates soft-skills learning solutions that help to improve the performance of individuals, teams, and organizations. At HRDQ, we believe an experiential approach is the best catalyst for adult learning. Our unique Experiential Learning Model has been the core of what we do for more than 40 years. We combine the best of organizational learning theory and proven facilitation methods with an appreciation for adult learning styles, our philosophy initiates and inspires lasting change.