Customer Service Counts DVD

Customer Service Counts DVD

Customer Service Counts teaches your employees crucial customer service skills and an attitude which puts customers first. This award-winning customer service training video uses humor to show employees how being good at customer service is enriching and a vital job requirement. 

Use this training workshop to introduce employees to the essential components which encompass true customer service. 

The "customer" aspect of customer service:

  • Greet the customer
  • Connect with the customer
  • Respect the customer's priorities and time

The "service" aspect of customer service:

  • Listen and evaluate
  • Meet the customer's needs
  • Know your business

Every employee represents the organization when encountering outsiders — making customer service a significant part of every job description.

Run time: 18 minutes.