What are the most common problems your employees face? Are they meaty, sink-your-teeth-into problems, or slight annoyances? Do they require intensive analysis or a quick decision? Chances are, although people may encounter the whole range of problems in their work, the everyday prob-lems that need quick solutions make up a great proportion of problems to be solved.
Problem Solved is designed to provide participants with a quick method of solving problems that does not sacrifice the efficiency or quality of the result. Using Problem Solved, participants learn to move quickly through a standard five-step problem-solving process.