Problem Solved

$210.80
Starter Kit for up to 5 Participants
Select Components:

What are the most common problems your employees face? Are they meaty, sink-your-teeth-into problems, or slight annoyances? Do they require intensive analysis or a quick decision? Chances are, although people may encounter the whole range of problems in their work, the everyday prob-lems that need quick solutions make up a great proportion of problems to be solved.

Problem Solved is designed to provide participants with a quick method of solving problems that does not sacrifice the efficiency or quality of the result. Using Problem Solved, participants learn to move quickly through a standard five-step problem-solving process.

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How It Works

Problem Solved provides participants with an easy-to-use problem- solving method and assesses their skill level at each step in the method. Participants are read an in-depth scenario and respond to 25 behavior-related statements, indicating the extent to which they practiced the behavior. By scoring and charting results, they create a visual depiction of their comfort level with each of the five problem-solving steps.

The Five-Step Problem Solved Process

  1. Define the problem
  2. Analyze the causes
  3. Identify and choose solutions
  4. Plan actions
  5. Monitor Results

Uses and Applications

Problem Solved is best used with participants who require a quick problem-solving method. It is particularly helpful for individuals or groups who:

  • Face repeated short-term problems
  • Must engage in problem solving daily or weekly
  • Need to solve problems within a short period of time (e.g., one hour)
  • Need a standard method for problem solving that can be applied universally
  • Tend to spend too long solving everyday problems

Learning Outcomes

By the end of this assessment, participants will:

  • Learn an effective way to solve everyday problems
  • Identify strengths and weaknesses at each step of the process
  • Create action plans for improvement

Product Details

Product Type: Assessment. The Facilitator Guide includes: Administrative guidelines, theoretical background, training design, detailed descriptions of the five problem-solving steps. As well as, tips for problem solving and a sample case study.

Target Audience: The instrument is appropriate for any organizational member who needs to solve problems quickly and efficiently in his/her position.

Measures: How participants use easy-to-use problem-solving method and assesses their skill level at each step in the method.

Dimensions: Problem-solving, communication, and team building.  

Time Required: 1 to 2 hours.

What to Order

Starter Kit: Order One Kit for Up to Five Participants & One Trainer.

The Starter Kit includes one Facilitator Guide and a five-pack of Paper Assessments.

Facilitator Guide: Order One Guide Per Trainer.

Includes the Facilitator Guide and a five-pack of Paper Assessments.

Paper Assessment 5-Pack: Order One Pack for Up to Five Participants.

The print version is ideal for facilitators who prefer to oversee scoring and administration of the assessment if you don't know who the participants will be before the class begins, or if your learners do not have easy access to computers. It includes pressure-sensitive forms for scoring to aid manual tabulation.

About the Author

The HRDQ Development Team creates soft-skills learning solutions that help to improve the performance of individuals, teams, and organizations. At HRDQ, we believe an experiential approach is the best catalyst for adult learning. Our unique Experiential Learning Model has been the core of what we do for more than 40 years. We combine the best of organizational learning theory and proven facilitation methods with an appreciation for adult learning styles, our philosophy initiates and inspires lasting change.