Professional Email Etiquette DVD


Despite texting and other informal means of communication, business correspondence still counts. Email remains the preferred method of contact, for sharing information, and resolving problems. It also provides a strong implication of the courtesy and professionalism of your company. Professional Email Etiquette helps you and your employees avoid embarrassing errors and make your best impression on customers and colleagues.

Use this training program to uncover how to write:

  • Openings and closings
  • Proper formatting
  • Subject lines
  • Grammar
  • Proper email etiquette
  • Punctuation
  • “Bad news” emails
  • Customer service emails

    Discover vital guidelines for improving communication, protecting against catastrophes, and the assurance your messages are professional every time.

    Run time: 26 minutes.