Supervisor Communication Skills

$599.00
SKU 2750E1SCS
Supervisor Communication Skills (Business License for <5k employees)
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All licenses are one (1) year term from date of purchase. At the term's end you must either renew license or discontinue all use of the content. Please read the RTL End-User Agreement (opens new tab) before purchase. Contact us if you have any questions.

Business - For unlimited use within an organization employing less than 5,000 people at one or more direct operating locations. EULA does not permit use outside the organization, e.g. partners, distributors and consultants.

Corporate - For unlimited use within an organization and its subsidiaries employing 5,001-10,000 people across the entire organization. EULA does not permit training outside the organization, e.g. partners, distributors and consultants.

Enterprise - For unlimited use within a top-level organization, its subsidiaries, partners, and distributors employing more than 10,000 people across the enterprise. EULA permits training of all legally connected entities.


Being a supervisor means taking on a lot of responsibility. Leaders need to be able to delegate, discipline, move the company forward, and promote key workers. Therefore, if there is a disconnect between a supervisor and his or her employees, there is a huge cost to pay in productivity, team-building, and communication.

Supervisor Communication Skills is a valuable tool that allows participants to learn the importance of assertive speaking – asking directly for what they need from others without being aggressive. They will discover techniques for holding others accountable while also creating and practicing the art of equitable compromise.

  • Overview
  • Resources

Learning Outcomes:

  • Identify the characteristics of assertive behavior and include them in your interactions
  • Ask directly for what you need without being aggressive
  • Confront problem behaviors successfully
  • Hold others accountable and manage conflicts to achieve productive outcomes
  • Deal with difficult people effectively

Program Contents:

  • Principles of Effective Communication
  • Principles of Assertive Communication
  • Putting Assertiveness to Work
  • Handling Specific "Difficult" Personality Types

Included in the download:

  • A complete courseware package for a 4-hour classroom training event.
  • Includes Instructor Guide, Participant Guide, PowerPoint Presentation, Course Overview, Learning Summary, Learning Materials, Action Plan, and Course Evaluation.
  • Supplemental Self-Study PowerPoint Course

Get the Complete Collection:

This program is just one title from the Reproducible Training Library Complete Collection, a comprehensive library of 300+ hours of soft-skills training provided in more than 80 different programs.

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