Selling Essentials: What to Ask and How to Listen Customizable Course
Boost Sales with the Selling Essentials Training Series
At one point in selling there is a time to shift the focus to the customer. Salespeople must keep the customer engaged, uncover their needs, learn their decision-making strategies, and know what not to say. They need to know what to ask and how to listen.
Selling Skills: What to Ask and How to Listen is a module of the Selling Essentials Training Series that shows salespeople how to ask the right questions, avoid communication shut downs, maximize business discussions, and learn valuable active listening skills that will move the customer relationship forward. They will be able to identify and implement proven strategies for listening and questioning clients about their business needs, leading to a sale and the maintaining a good relationship.
- Discover the questions that uncover customer needs
- Identify customer needs and challenges
- Learn how to use active listening to better understand customers
- Develop strategies for business discussions that get results
- Getting a Perspective on Listening
- Questioning Skills
- Listening Skills
- What to Ask in the Business Discussion
Subscribe now and you can download, customize, and train your team today! You'll receive course files for virtual, classroom, and self-study training. Courses are ready to train or completely customizable. Your download will include:
- Virtual ILT version
- In-Person Classroom ILT version
- Self-study e-Learning version
- Facilitator Guide
- Participant Guide
- PowerPoint Presentation
- PowerPoint e-Learning Course
- Course Overview
- Learning Summary
- Learning Materials
- Action Plan
- Course Evaluation
About the Reproducible Training Library
This course comes from HRDQ's Reproducible Training Library (RTL), a collection of downloadable and customizable courses for virtual and classroom instructor-led training, plus self study learning. Each title includes you with digital document files for facilitator and participant materials provided in unlocked Microsoft Office format. You can download, customize, and deliver training today. The complete library includes more than 90 soft-skill training courses.
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