What's My Communication Style

Effective communication is the key to every successful organization. Everyone in an organization, from top to bottom, must work together and communicate effectively to collaborate on projects, make and meet goals, and provide value to the organization. Despite the importance of effective communication, workplace conflict remains a constant obstacle. Often, a clash in personality is to blame, largely caused by how we deliver and interpret messages. Without an awareness of the different communication styles present in the workplace, we become susceptible to conflict.

What's My Communication Style will help you resolve these workplace conflicts and dramatically improve communication skills for yourself and everyone in your organization. The What's My Communication Style learning suite includes a flexible set of tools for online or in-person training. Choose from assessments, workbooks, workshops, and more to build a complete development plan.

Starting with the statistically validated What's My Communication Style assessment, your learners will discover their personal communication style and the behaviors that distinguish them from their colleagues. Follow up with the virtual or in-person workshop to show learners how to "speed-read" the communication styles of others and practice flexing their communication style to effectively communicate with anyone.

If you are familiar with DISC-based personality style assessments, you will find What's My Communication Style to be a similar but more practical and easy-to-facilitate alternative. With What's My Communication Style, you and your team will gain valuable insights and strategies for enhancing communication and working together effectively.

At the heart of What’s My Communication Style is the HRDQ Style Model. Based upon the research of Carl Jung, William Moulton Marston, and others, this model improves interactions and relationships with others. With What’s My Communication Style, employees at all levels will gain practical and actionable insight into their everyday communications.

Participants start by identifying a preference for one of four communication styles using a research-based and validated learning assessment. And a follow-on instructor-led workshop will teach participants how to "speed-read" the styles of colleagues and learn how to flex their personal style to improve communication.

The self-assessment of the What's My Communication Style takes approximately 10 minutes to complete. Individuals are presented with 24 statements and select the response that best represents the way they communicate. There are four response options to each statement, and each response measures one of the four personal communication styles: Direct, Spirited, Considerate, or Systematic. Learners are then presented with a profile detailing their dominant style and scores for each style.

By the end of this assessment, participants will:

• Identify a personal preference for one of four behavioral styles.
• Develop an awareness of personal behavior patterns while communicating.
• Recognize the strengths and weaknesses of each style.
• Learn how to interact with different styles.
• Create an action plan to apply in the workplace immediately.

What's My Communication Style can be delivered as an online learning experience, in-person training event, or blended learning experience.

The assessment may be used as a standalone development tool, but is best followed by the 4-hour instructor-led course where participants reflect on their results through group discussion, application activities, and development of an action plan for improving communication skills. We also provide facilitators with a one-page outline for a shorter “lunch-and-learn” style training session.

Communication style is important training for individuals at all organizational levels. It is often included in training classes for communication, leadership, team building, supervisory skills, and conflict resolution.

Blog Posts

• Successful Communication Styles Starts with Knowing Your Personality Style
• What’s Your Leadership Communication Style?
• How a Communication Style Assessment Helped a Struggling Admin Team

HRDQ-U Webinars

• Product Demo: Confident Conversations with What's My Communication – seen on Trainer's Warehouse!
• Communication Style 101
• Go Communicate! Exploring and Improving How Your Teams Interact
• Talking with the Top: Tips for Building and Using Your Executive Presence

Infographics

• Five Easy Ways to Improve Communication [PDF]

Downloads

• Case Study: How WMCS Fixed a Broken Team [PDF]

NEW! - What's My Communication Workshop

If you would prefer to have an HRDQ consultant do the training for you, we offer the optional What’s My Communication Style Workshop, which can be delivered onsite or virtually. Our consultants provide a four-hour session where learners will take a deep dive into communication-style training.

To purchase online, add this item to your cart, select a quantity of one for each class of up to 24 participants, then complete your order and check out. An HRDQ Customer Service Representative will contact you to schedule your session. You may also contact us directly to purchase and schedule your session.

Onsite Print Facilitator Guide

Order one per trainer. The newly updated Facilitator Guide features updated assessment and e-learning descriptions to reflect how these resources are currently sold and accessed. The Facilitator Guide includes everything you need to lead a successful training session, from comprehensive background information and activities to detailed instructions for administering the assessment and leading the workshop.

Every Style Suite Onsite Print Facilitator Guide comes with sample Style accessories, including 1 Style Model Wall Poster, 1 Communication Style HRDQue Card, and 1 Sheet of Style Stickers. Additional digital Facilitator Support Materials are delivered via email upon order completion. This includes a PowerPoint Presentation, Learning Overview, Theory Background, FAQ, updated Certificate of Achievement, Program Evaluation, and a sample copy of the Online Assessment Report.

Onsite Print Assessment 5-Pack

Order one pack for up to five participants. The print assessment is ideal for facilitators who prefer to oversee the scoring and administration of the assessment if you don't know who the participants will be before the class begins or if your learners do not have easy access to computers. It includes pressure-sensitive forms for scoring to aid manual tabulation.

Onsite Print Workbook 5-Pack

Order one pack for up to five participants. Designed as a follow up to the assessment, the workbook is intended to be used in conjunction with the Facilitator Guide for an instructor-led training experience. It allows learners to deepen their understanding of their assessment results and the HRDQ Style Model. It also includes individual and group learning activities, and a personal development plan available in digital and print formats. The digital version is included with purchase of the online assessment.

Communication Style HRDQue Cards

An excellent takeaway for participants, each 4"x6" Communication Style HRDQue Card is a quick-reference tool that features the HRDQ Personality Style Model and summarizes how to "flex" each style while communicating with others. Communication Style HRDQue Cards are available for purchase in 5-packs.

Online Assessment Credit for Administrators

Order one per participant. You can purchase credits here for the online version of this assessment, which is administered to participants through the HRDQ Assessment Center and includes personalized reporting, full-color charts, interpretive information, worksheets, and action planning. A detailed report is delivered electronically to the facilitator/administrator when complete.

NEW! – A new web-based report summary will be provided before the PDF report, providing a more interactive learning experience and improving engagement and knowledge retention.

Personality Style at Work - Companion Book

Gain a better understanding of how your behaviors affect your performance and interactions with others with Personality Style at Work. Written by Kate Ward in collaboration with HRDQ, this book offers an in-depth look at how to communicate in the workplace, across all personality styles. You'll learn how your personality style influences how others see us, governs the kinds of career choices we make, affects the way we make decisions, determines how we lead others, and plays a significant role in the way we communicate. Personality Style at Work is an excellent read, and the perfect companion for any HRDQ Style Series title.

Style Suite Stickers

Style Suite Stickers are a perfect way to liven up your next session! Participants have fun and engage more when their own personality is on display. They also serve as a friendly reminder that flexing one's style is the key to effectively working with other employees. One 5-pack of Style Suite Sticker Sheets provides 100 stickers total (25 of each Style).

Style Model Wall Poster

The 17" x 22" poster can be used as a quick reference and visual aid during the workshop. The reverse side features the HRDQ Experiential Learning Model. Additional copies of the poster are available for purchase, as many facilitators tell us they like to display training posters at various locations in the workplace.

QuickStart Train-the-Trainer (QST)

QST is a convenient, one-hour virtual coaching session for first-time facilitators of this product. You'll receive personalized, one-on-one coaching with a subject matter expert who will get you up to speed quickly and accurately so you can step into the onsite with confidence. We'll answer all your questions about the facilitation of the product. And you can add additional coaching hours as needed. Your coaching session can be provided by telephone or video call and at a time of your choosing.

Facilitators will also receive an HRDQ Certificate of Completion for completing the QuickStart session.

The HRDQ Development Team creates soft-skill learning solutions that help to improve the performance of individuals, teams, and organizations. At HRDQ, we believe an experiential approach is the best catalyst for adult learning. Our unique Experiential Learning Model has been the core of what we do for more than 40 years. We combine the best of organizational learning theory and proven facilitation methods with an appreciation for adult learning styles. Our philosophy initiates and inspires lasting change.