Training for Better Performance Blog

Leadership Theories: The Trait Theory vs. The Process Theory - HRDQ

Leadership Theories: The Trait Theory vs. The P...

Bradford R. Glaser

When you dive into the world of leadership theories, you'll find that there are countless ideas about how and why certain people become leaders. One of the earliest investigations into...

Leadership Theories: The Trait Theory vs. The Process Theory

Bradford R. Glaser

When you dive into the world of leadership theories, you'll find that there are countless ideas about how and why certain people become leaders. One of the earliest investigations into...

Organizational Structure: What is The Ideal “Span of Control”? - HRDQ

Organizational Structure: What Is the Ideal “Sp...

Bradford R. Glaser

Span of control is the number of direct reports a manager oversees. Learn the ideal range, how it affects structure, and what makes managers most effective.

Organizational Structure: What Is the Ideal “Span of Control”?

Bradford R. Glaser

Span of control is the number of direct reports a manager oversees. Learn the ideal range, how it affects structure, and what makes managers most effective.

The Ultimate Guide to Intrapersonal Communication (2022) - HRDQ

The Ultimate Guide to Intrapersonal Communication

Bradford R. Glaser

Sharpen your inner dialogue and boost self-awareness with this complete guide to intrapersonal communication skills and practical ways to improve them.

The Ultimate Guide to Intrapersonal Communication

Bradford R. Glaser

Sharpen your inner dialogue and boost self-awareness with this complete guide to intrapersonal communication skills and practical ways to improve them.

What is Pacesetting Leadership? Examples, Pro/Cons, and More - HRDQ

What Is Pacesetting Leadership? Examples, Pro/C...

Bradford R. Glaser

In a recent post, we took a deep dive into the six leadership styles proposed by Daniel Goleman. While many people assume that each individual will have their own fixed leadership...

What Is Pacesetting Leadership? Examples, Pro/Cons, and More

Bradford R. Glaser

In a recent post, we took a deep dive into the six leadership styles proposed by Daniel Goleman. While many people assume that each individual will have their own fixed leadership...

How to Build and Train a World Class Customer Service Team - HRDQ

How to Build and Train a World Class Customer S...

Bradford R. Glaser

Did you know that 78% of consumers say that multiple bad customer service experiences with a company would lead them to switch to a competitor? Regardless of how stellar the product...

How to Build and Train a World Class Customer Service Team

Bradford R. Glaser

Did you know that 78% of consumers say that multiple bad customer service experiences with a company would lead them to switch to a competitor? Regardless of how stellar the product...

What’s the Average Cost of Employee Training Programs? - HRDQ

What’s the Average Cost of Employee Training Pr...

Bradford R. Glaser

U.S. businesses lose one trillion dollars due to voluntary employee turnover every year. As you likely know, the cost of hiring a new employee is significantly higher than retaining an existing...

What’s the Average Cost of Employee Training Programs?

Bradford R. Glaser

U.S. businesses lose one trillion dollars due to voluntary employee turnover every year. As you likely know, the cost of hiring a new employee is significantly higher than retaining an existing...