Virtual & Onsite Courses Interactive, small group learning delivered anywhere.
HRDQ Consulting brings a comprehensive training curriculum to you.
Wherever your learners are — in the office, at home or on the road — your objective is to provide effective experiential soft-skill training. Most online learning is just as boring as a live lecture. Instead of a dull presentation, our instructor-led training classes are engaging and delivered virtually or onsite, wherever your students are located.
By keeping the class size small, using webcams for each student and the facilitator when online, and interactive experiential activities, your learners will receive great training. Class size is recommended 20 or fewer learners to maintain a high level of interaction.
Virtual ILT classes are delivered online so no travel is required, but your learners will need basic technology including a computer, webcam, and browser. Use of a webcam is strongly encouraged, but not mandatory.
Onsite ILT classes are delivered in a live environment, at a location of your choice. Travel time is billed separately.
Picture a workplace where mistrust is the norm, employees are concerned with protecting their reputations, and teams seek to defend their "turf" and often fail...
Strong leadership is critical for successful organizations. If a company has a strong leadership team, it is more likely to meet goals, empower its employees,...
Managers and employees make decisions every day based on personal experience, conventional wisdom, widely accepted best practices, or even the latest trend in business thinking....
A survey by Korn/Ferry International found that more than 2 million people leave their jobs each year because of unfairness in the workplace, costing employers...
Influence is a tool of the successful—being able to affect influence or win others to your way of thinking, demands respect and allows you the...
In our increasingly competitive world, we all need to be more productive than ever. Not only must we do our jobs in less time and...
A survey by CareerBuilder found that 69 percent of organizations have been adversely affected by a bad hire in the past year. A bad hire...
In the business world, etiquette is an encompassing term that makes the difference between a comfortable work environment, and an aggravating one. Whether it is...
Classroom training can be challenging, but there are ways to ensure success. There are four areas that make up effective training: Material: Identifying and organizing...
Coaching skills can be applied to a variety of situations. Common coaching situations involve the "big picture" view of identifying a satisfying life path, or...
To remain competitive, companies need to retain valuable employees, address problems that interfere with productivity, and help employees achieve their full potential. But the traditional...
According to the American Management Association, a communication skills set is one of the six core competencies a manager needs to develop. One reason is...
According to one report, 40 percent of consumers switched to buying from a competitor because of its reputation for great customer service, 55 percent cite...
Team chemistry—you know it when you see it, but it can be hard to define. The blend of complementing work-styles, rapport, and organizational culture can...
When most people hear the words "creative problem solving" they think of a haphazard random approach to generating solutions. While it does in fact involve...
When problems happen at work, employees frequently do one of three things: they panic, they become apprehensive about approaching the problem, or they pass the...
Critical thinking is a skill that most would agree is important in the workplace. But what is it, exactly? Critical thinking is reasonable, reflective thinking...
In today's fast-paced workplace, decisions often have to be made quickly, effectively and without doubt. It is increasingly important for employees to be able to...
With increasing globalization comes diversification in the workplace. As organizations turn to hiring employees from many parts of the world, the need for cultural understanding...
Delegation is more than assigning work to someone else. Often, it is about entrusting responsibility and accountability. By delegating tasks a manager is handing a...
In a survey conducted by the Consumer Reports National Research Center regarding customer service, over 50 percent of respondents said that they hung up the...
In media and television depictions of the workplace, co-workers are expected to engage in dog-eat-dog office politics to get to the top. Therefore, too often...
As loyal employees stay with an organization for years, their effectiveness starts to stagnate. Without giving existing employees new roles, providing feedback, developing more responsibilities,...
Listening is the cornerstone of communication. Effective listening makes the person speaking feel valued, prevents miscommunication, speeds productivity, and creates more active forums of discussion....
Businesses and professional firms use presentations to inform, educate, motivate and persuade internal and external audiences. They build presentations into sales, training and internal communication...
Have you ever regretted not standing up for something you felt strongly about? Or not speaking up when you knew your words would make a...
Managing a team is a big job, but the results are worth it! One study found that companies who promoted collaborative working were five times...
Motivated business professionals are looking for every edge to be successful in the workplace. Naturally, many develop expertise in technical or task-oriented skills in order...
Towers Watson conducted a Global Workforce Study and found that only about a third of the global workforce is highly engaged, leaving the remaining two-thirds...
Working in an environment with unethical employees can have negative consequences on organizational trust, team-building, communication and morale. Ethical behavior tends to be a broad...
Imagine this scenario: a panel of developers for a tech company meet to design a big product for the upcoming year. Although there are a...
Though common, because of their difficulty, managers often avoid dealing with challenging behaviors exhibited by employees. In a study conducted by the consulting firm McKinsey,...
While every employee has a certain role in the functioning of their organization, today’s workplace requires that an individual readily take on a range of...
In a typical workday, workers encounter many situations that spark a variety of emotions and those emotions are magnified in particularly stressful times or situations....
We all hold biases—our brains are naturally wired to establish patterns and associations between information in order to improve the efficiency and effectiveness of our...
Having emotional intelligence is becoming increasingly crucial in the workplace. It involves managing emotions, showing empathy, and handling stress effectively. A survey conducted by CareerBuilder...
In today’s economy, organizations are doing more with less. They’re demanding more productivity from every employee and looking for every possible measure to improve the...
Influence is a tool of the successful—being able to affect influence or win others to your way of thinking, demands respect and allows you the...
Being a leader inherently implies having a lot of responsibility. What that responsibility is can vary among leadership roles, but there are some universal ways...
Change is constant, and it’s most likely present in every aspect of your life. With today’s rapidly changing business landscape, it has become the norm...
Making the transition from doing work yourself to managing others can feel overwhelming. This class will help minimize the stress and walk you through the...
Who would you consider a great listener? What sets them apart from an average listener? You might say they show a sincere desire to understand...
Many businesses worldwide have shifted towards working remotely, making learning effective strategies for managing remote teams vital. While remote work can boost employee satisfaction and...
