Enhance Leadership Effectiveness through Effective Communication
According to the American Management Association, a communication skill set is one of the six core competencies a manager needs to develop. One reason is that effective communication between managers and employees is essential for an organization to succeed. Managers communicate so that their employees know what is expected of them, understand what it is that they are doing correctly, and identify where they might need to improve. Clear communication also helps to increase employees’ motivation and commitment. The results of unclear communication can be costly: poor performance and work quality, inefficiency, inability to achieve goals, misunderstandings, frustration, disappointment, anger, reduced job satisfaction, and increased turnover.
Learning to communicate effectively with employees helps you to have better relationships with your employees, encounter fewer problems, and achieve your goals more easily, making you more valuable to your organization. Knowing how to communicate effectively as a manager is an essential skill that can make your job more fulfilling and improve your career prospects. This instructor-led training event will provide you with the tools you need to be able to communicate better as a manager. This three-hour program offers workplace tips, self-assessment exercises, real-life scenarios, practice activities, and more.
Key Topics
What it means to listen actively and why it is essential for clear communication
How to clearly convey your message so that employees have the required information to do their jobs
How to communicate the results, actions, and behaviors you expect from employees
Helping employees to develop and achieve performance goals through a collaborative conversation
Techniques for providing useful, focused feedback on performance
Helping employees to develop new knowledge and abilities
