Performance Management

A company is only as good as the talent behind it. Performance management is extremely important, as the act of consistently and accurately evaluating employee performance is essential to both individual success and the overall success of an organization. Performance Management is a process for establishing a shared workforce understanding about what needs to be achieved. It’s about aligning the organizational objectives with the employees' skills, competency requirements, development plans and the delivery of results. HRDQ offers excellent performance management training materials to help improve retention, boost morale, and inspire employees to perform.

Featured Products

Performance Management Through 5 Key Conversations

This training module is designed to help managers identify their skill level in engaging employees in five key types of performance-related conversations.

Remarkable Performance Development

This training module helps individuals modify or enhance the current performance management process in their organization, allowing leaders to make significant and important change within the confines of existing systems.

What's My Time Style

This self-assessment measures an individual's preference for one or more basic time management styles. Participants learn how to make their style work to their advantage and better understand how to work with others who manage their time differently.

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Improving Performance Management

Performance management is one of the most criticized and maligned processes in organizations today, due to broken processes. It’s difficult to fix, but there are two philosophies that can help:

  • Changing the mindset and purpose. Performance management isn’t about reviewing, assessing, evaluating, or managing people—but developing them.
  • Changing the time horizon. Performance management can’t just be about what has already happened, because that cannot change. It must also be about the future.

These philosophies aren’t about forms or systems. Significant and important change can be made within the confines of the existing organizational systems.

The Five Key Conversations of Performance Management

Leaders should be familiar with the five key conversations they are likely to have with their reports. If they can navigate these conversations, they are more likely to manage their employees’ performance well.

  • Conversation #1: Orienting to New Work. Orientation conversations should familiarize new employees with the information they need to succeed in their jobs. Managers help jump start work by introducing employees to goals, people, processes, and resources that support them in becoming independent and productive contributors to their teams.
  • Conversation #2: Establishing Direction. Direction-setting conversations set the context for work. The manager should let employees know what results are expected from them, how those results link to other department results, and how they support the larger organization’s strategies. Effective conversations focus on outcomes and results rather than tasks and activities.
  • Conversation #3: Coaching for Results. Managers should use coaching conversations to help guide employees toward self-directed performance. They can enable performance by giving meaningful recognition and making suggestions for course correction. This guidance can take the form of helpful suggestions before an employee begins work and feedback after observing performance.
  • Conversation #4: Reviewing Performance. Performance reviews focus on assessing performance against agreed upon results. During these conversations, managers need to convey an overall picture of performance based on objective data. The manager should express appreciation for the employee’s good work and clarify any areas that need improvement.
  • Conversation #5: Developing Others. Developmental conversations focus on building performance to exceed expectations and to develop new skill sets. The purpose is to help employees grow their skills or advance. Developing others also includes giving them greater visibility to key decision makers in the organization.

For more great advice and activities to help improve performance management in your organization, explore the performance management training materials available at HRDQ!

  • What's My Time Style

    What's My Time Style

    from $25.75

    Part of HRDQ's best-selling Style Suite, What's My Time Style is a quick and easy-to-use time management style assessment for identifying p...

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    from $25.75
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    Balancing Priorities Customizable Course

    $599.00

    The demand for productivity today is greater than ever before. Deadlines are tight, resources are limited, technology is complex, and it's...

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    $599.00
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    How to Make Yourself Indispensable Customizable Course

    $599.00

    Indispensable employees are valuable. Being indispensable is more about attitude than skill set, and the key to indispensable people’s suc...

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    $599.00
  • HRDQ Product Image

    Learning to Manage Customizable Course

    $599.00

    Often, managers have all of the strengths they need to succeed in the job – except the ability to manage employees well. If they are not e...

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    $599.00
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    Managing the Work of Your Direct Reports Customizable Course

    $599.00

    For organizations to achieve their goals, managers need to create a work environment that helps employees succeed to the best of their abi...

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    $599.00
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    Motivating Employees to be Their Best Customizable Course

    $599.00

    Keeping employees motivated and challenged can be difficult. A Gallup poll reported that 70% of workers are not engaged at work – a very l...

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    $599.00
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    Onboarding Customizable Course

    $599.00

    Introductions to company processes and policies are necessary when bringing in a new hire, but it's also just as important in the first fe...

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    $599.00
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    Super Manager Customizable Course

    $599.00

    As a manager, overseeing employee performance is an essential part of the job. But it's more than just ensuring a timely schedule of opera...

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    $599.00
  • Kirkpatrick Express Evaluation Toolkit

    Kirkpatrick Express Evaluation Toolkit

    $133.75

    Designed by evaluation expert Donald Kirkpatrick, the Kirkpatrick Express Evaluation Toolkit provides the resources you need to evaluate tr...

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    $133.75
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    Maestro: The Team Performance Game

    from $107.25

    Team training is an integral part of the modern working world - Not to mention a critical component for every organization's success. Inf...

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    from $107.25
  • Facilitator's Toolkit

    Facilitator's Toolkit

    from $106.00

    You were asked to facilitate a training session. However, you have no idea where to start. Reach for the Facilitator's Toolkit. This collection co...

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    from $106.00
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    Ongoing Performance Development Customizable Course

    $599.00

    Ongoing performance development involves establishing a systematic process that managers can use to support employees. This process focuse...

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    $599.00
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    How to Get Extraordinary Performance from Ordinary People

    $33.75

    The perfect supplement to the Performance Appraisal Skills Inventory, How to Get Extraordinary Performance From Ordinary People is a practical, str...

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    $33.75
  • Painless Performance Improvement - DVD (DS)

    Painless Performance Improvement - DVD (DS)

    $945.00

    Painless Performance Improvement Program length: 23:00.  This management skills training provides managers and supervisors with a simple and prov...

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    $945.00
  • Participative Management Profile

    Participative Management Profile

    from $97.50

    When leaders face situations where they need to make critical decisions, they typically tend to search for the best ways to carry out a c...

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    from $97.50
  • Performance Appraisals: Getting Results DVD

    Performance Appraisals: Getting Results DVD

    $275.00

    Effective performance appraisals motivate your top employees to do even better and tell under-performers precisely what is expected and how to...

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    $275.00
  • Performance Management Through 5 Key Conversations

    Performance Management Through 5 Key Conversations

    from $38.75

    A company is only as good as the talent behind it. Performance management is critical, as the act of consistently and accurately evaluatin...

    View full details
    from $38.75
  • Power of Positive Discipline DVD

    Power of Positive Discipline DVD

    $275.00

    Your employee continues to have a discipline problem. You've looked the other way, you've attempted gentle reminders, and even tried getting m...

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    $275.00
  • Remarkable Performance Development changes behaviors of leaders so that real performance development can occur.

    Remarkable Performance Development

    from $106.25

    While some organizations test and adopt new processes, most, in the end, limp along and lack the resources and political capital to chang...

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    from $106.25