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Emotional Intelligence

Emotional Intelligence

Emotional Intelligence (EQ) is the ability to comprehend your emotions and manage them effectively. People who can control their emotions well and use their emotions to connect with others are often successful in the workplace. HRDQ offers a wide range of emotional intelligence training materials that can help you improve this skill in your workforce.

Emotional Intelligence Skills Assessment (EISA)

This training tool promotes individual and organizational success. Designed for management development training, it measures adult emotional intelligence on five scales: perceiving, managing, decision making, achieving, and influencing.

Team Emotional and Social Intelligence (TESI)

This program offers a unique set of tools for determining and developing a team's emotional effectiveness in seven dimensions that are a prerequisite for high performance.

Emotional Intelligence: A Scientifically Proven Method for Developing the Skills of Success

This RTL title introduces the four essential aspects to honing soft skills: intrapersonal skills, interpersonal skills, adaptability, and resilience.

Promoting Emotional Intelligence in The Workplace

Research shows that people who show high levels of emotional intelligence are stronger leaders, better decision makers, foster better relationships, increase team efficiency, and are better equipped to confront challenging issues and manage change. EQ has also been shown to be a more accurate predictor of success at work and in life than the more traditional IQ test.

When bright people fail in the workplace, it’s usually caused by a lack of emotional intelligence. The good news is that these skills can be developed and improved. Emotional intelligence training courses give participants strategies for developing each skill. Participants can learn effective strategies to confront issues, tackle problems, and manage change and stress with composure and clarity.

The Four Aspects of Emotional Intelligence

It’s important to be able to manage emotions by recognizing how thoughts and emotions are connected. Self-control can be improved by identifying physical cues that indicate one’s emotions may be taking over. Those who want to improve their emotional skills should learn how to use assertive communication to express their needs and feelings appropriately.

There are four aspects of emotional intelligence that should be worked on when attempting to improve EQ skills:

  • Intrapersonal skills. The ability to recognize one’s emotions as they occur and the ability to exhibit self-control in emotional situations.
  • Interpersonal skills. The ability to recognize others’ emotions, have positive relationships and minimize unproductive conflict.
  • Adaptability skills. The ability to be flexible in changing conditions, manage stress productively and solve problems effectively.
  • Resilience skills. The ability to bounce back from setbacks, regain self-confidence and maintain a positive perspective in the face of negative events.

If EQ skills are improved, your team will be able to better manage emotions, improve self-control, use assertive communication to express needs and feelings appropriately, enhance reactive behavior in stressful situations, and develop a more optimistic outlook. These training materials can help!

  • Emotional Intelligence (RTL) | HRDQ

    Emotional Intelligence (RTL)

    from $599.00

    While technical skills are important to bring to any work environment, research has proven that real success comes from those who have honed the so...

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    from $599.00