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Emotional Intelligence Employee Training

Emotional Intelligence (EQ) is the ability to comprehend your emotions and manage them effectively. People who can control their emotions well and use their emotions to connect with others are often successful in the workplace. HRDQ offers a wide range of emotional intelligence training courses and materials that can help you improve this skill in your workforce.

Emotional Intelligence Training Courses

Emotional Intelligence Skills Assessment (EISA) This training tool promotes individual and organizational success. Designed for management development training, it measures adult emotional intelligence on five scales: perceiving, managing, decision making, achieving, and influencing.


Team Emotional and Social Intelligence (TESI) This program offers a unique set of tools for determining and developing a team's emotional effectiveness in seven dimensions that are a prerequisite for high performance.


Emotional Intelligence: A Scientifically Proven Method for Developing the Skills of Success This RTL title introduces the four essential aspects to honing soft skills: intrapersonal skills, interpersonal skills, adaptability, and resilience.

  • Emotional Intelligence Skills Assessment (EISA) - HRDQ
    from $41.99

    Description Leadership skills and emotional intelligence go hand in hand. Emotional intelligence helps individuals understand others, leading to better communication and strengthened relationships. Emotional intelligence...

    from $41.99
  • Team Emotional and Social Intelligence (TESI) - HRDQ
    from $129.99

    Description Unlock your team's full potential with Team Emotional and Social Intelligence (TESI). This cutting-edge tool directly measures your team's emotional and social intelligence, providing...

    from $129.99
  • Emotional Intelligence Customizable Course - HRDQ
    from $599.00

    A Scientifically Proven Method for Developing the Skills of Success While technical skills are important to bring to any work environment, research has proven that...

    from $599.00
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These emotional intelligence training materials dive into the social and emotional competencies that support wholesome working relationships. They emphasize the fundamental and aligned abilities of empathy and "emotional intelligence," which is defined as the capacity to recognize and control one's own feelings, tune into those of others and comprehend their perspectives, and use this understanding to direct oneself toward positive social interactions.

The materials demonstrate how improving these talents increases well-being inside an organization, supporting anything from excellent management to more effective cooperation and problem resolution. The resources also discuss cooperative and compassionate actions, arguing that these traits are not only "soft" talents but rather fundamental features of human nature that both meet and exceed business objectives.

Additionally, we provide helpful advice on how to improve teamwork, cooperation, empathy, and trust as well as dispute resolution through more constructive means.

You'll learn:

  • Understand the psychological and biological basis for collaboration, trust, and empathy.
  • Recognize the ways in which emotional and social intelligence abilities promote productivity and satisfaction in organizations.
  • Create research-based tactics for enhancing empathy and amicably resolving disputes.
  • Become more socially intelligent as a leader.

Promoting Emotional Intelligence in The Workplace Through Training

Research shows that people who show high levels of emotional intelligence are stronger leaders, better decision makers, foster better relationships, increase team efficiency, and are better equipped to confront challenging issues and manage change. EQ has also been shown to be a more accurate predictor of success at work and in life than the more traditional IQ test.

When bright people fail in the workplace, it’s usually caused by a lack of emotional intelligence. The good news is that these skills can be developed and improved. Emotional intelligence training courses give participants strategies for developing each skill. Participants can learn effective strategies to confront issues, tackle problems, and manage change and stress with composure and clarity.

Emotional Intelligence Training for Leaders

CEO and top-level management polls conducted by corporations have revealed that emotional intelligence training for employees is essential for boosting productivity and encouraging success, performance, and inspiration.

Strong emotional intelligence enables leaders to make more unbiased, logical judgments. Leaders with high emotional intelligence will be able to discern when negative emotions are influencing their decisions.

Employees' emotions can be controlled using emotional intelligence while delivering particularly positive or negative news. A leader might respond in kind by planning ahead to be prepared to anticipate any negative sentiments or even excessively good ones. Consequently, managers are better able to keep workers focused.

The Four Aspects of Emotional Intelligence

It's important to be able to manage emotions by recognizing how thoughts and emotions are connected. Self-control can be improved by identifying physical cues that indicate one’s emotions may be taking over. Those who want to improve their emotional skills should learn how to use assertive communication to express their needs and feelings appropriately.

There are four aspects of emotional intelligence that should be worked on when attempting to improve EQ skills:

  • Intrapersonal skills.
    The ability to recognize one’s emotions as they occur and the ability to exhibit self-control in emotional situations.
  • Interpersonal skills.
    The ability to recognize others’ emotions, have positive relationships and minimize unproductive conflict.
  • Adaptability skills.
    The ability to be flexible in changing conditions, manage stress productively and solve problems effectively.
  • Resilience skills.
    The ability to bounce back from setbacks, regain self-confidence and maintain a positive perspective in the face of negative events.

Improving Your Skills

If EQ skills are improved, your team will be able to better manage emotions, improve self-control, use assertive communication to express needs and feelings appropriately, enhance reactive behavior in stressful situations, and develop a more optimistic outlook. These training materials can help!

How can I tell if studying emotional intelligence is the right move for me?

If you want to learn how to respond more effectively in challenging situations at work, at home, and in all kinds of social scenarios, learning about emotional intelligence may be the best choice for you. Understanding emotional intelligence can make it easier for you to handle difficult relationships in many facets of your life. You may be able to provide and receive comments in a more constructive way. Gaining knowledge of emotional intelligence may also make you more resilient as you deal with disappointments and setbacks in your life. Apart from that, if you want to enhance your management skills, you can take emotional intelligence training for managers.

What knowledge or expertise should I possess to begin studying emotional intelligence?

The capacity and desire to empathize with people are among the abilities and experiences you may need to start learning about emotional intelligence. By studying emotional intelligence, you can obtain analytical thinking and problem-solving. Additionally, qualities that were formerly thought of as soft skills are now crucial in the modern workplace, which places an emphasis on emotional intelligence. The capacity to self-regulate and self-manage your thoughts, pause before speaking, respond authentically, show empathy for others, and provide constructive feedback are a few examples of these skills.

Frequently Asked Questions
What is emotional intelligence?

Emotional intelligence refers to the capacity to recognize and control one's own emotions, understand and empathize with others' perspectives, and use this understanding to navigate positive social interactions.

How can emotional intelligence training benefit organizations?

Emotional intelligence training promotes well-being within an organization by enhancing skills such as empathy, emotional control, and positive social interactions. It supports effective leadership, teamwork, cooperation, and problem resolution, ultimately leading to increased productivity and satisfaction.

What are the four aspects of emotional intelligence?

The four aspects of emotional intelligence include:

  • Intrapersonal Skills (self-awareness and self-control)
  • Interpersonal Skills (recognizing and building positive relationships)
  • Adaptability Skills (flexibility and effective stress management)
  • Resilience Skills (bouncing back from setbacks and maintaining a positive outlook).

Why is emotional intelligence training important for leaders?

Emotional intelligence training for leaders enhances their ability to make unbiased decisions and recognize when emotions may influence their judgment. It also helps leaders manage their own emotions and effectively handle the emotions of their employees, leading to better focus, productivity, and success.