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Problem Solving Skills Training Programs

Having strong problem solving skills can be a huge benefit in the workplace. Problems are at the center of what many people do at work every day. Whether solving a problem for a client, supporting those who are solving problems, or discovering new issues to resolve, a fundamental part of most work roles is finding ways to work through complex situations. With proper problem solving training, you can improve your skills and demonstrate an important trait to have in today’s ultra-competitive work atmosphere.

HRDQ offers problem solving training courses that explore problem solving and decision making through a variety of assessments, activities, and games.

Problem-Solving Training Programs

25 Problem Solving & Decision Making Activities is a collection of easy to administer activities that helps managers improve decision-making and problem-solving skills through an exciting eight-step training approach.


Problem-Solving Style Inventory will help you evaluate your most common problem-solving technique and explain the four key factors to consider when choosing a style to best fit the situation at hand. PSSI has both a self-evaluation and feedback component to identify dominant and supportive styles of decision making.

  • Force Field Problem Solving Model - HRDQ
    from $94.99

    Provide groups with a reliable and systematic framework for solving complex problems with the Force Field Model for Problem Solving, based on Kurt Lewin's original...

    from $94.99
  • Critical Thinking Fundamentals - HRDQ
    from $124.99

    Most people would agree that critical thinking is vital in the workplace, and it enables employees to effectively solve problems and make decisions. This thereby...

    from $124.99
  • 25 Problem Solving Decision Making Activities - HRDQ

    Every managerial action signifies a meaningful decision. These underlying actions define the effectiveness of the organization. With HRDQ's digital activity collection 25 Problem Solving & Decision Making...

  • Problem Solving Technique and Problem Solving Style Inventory - HRDQ
    from $29.99

    Do you engage employees to help fix company problems, or do you usually devise resolutions on your own? The Problem-Solving Style Inventory (PSSI) evaluates your...

    from $29.99
  • Problem Solved - HRDQ
    from $94.99

    What are the most common problems your employees face? Are they meaty, sink-your-teeth-into problems, or slight annoyances? Do they require intensive analysis or a quick...

    from $94.99
  • Critical Thinking Skills Customizable Course - HRDQ
    from $599.00

    Help Your Organization Find Smarter Solutions to Tricky Problems In today's fast-paced workplace, decisions often have to be made quickly and effectively. It is increasingly...

    from $599.00
  • Analytical Thinking Skills Customizable Course - HRDQ
    from $599.00

    Organize, Assess, and Communicate Data for Effective Decision Making According to a study published in the Harvard Business Review, the best decision makers are "informed...

    from $599.00
  • Intuitive Decision Making Profile - HRDQ
    from $94.99

    Research shows that one of the critical skills separating good leaders from great leaders is the conscious use of intuition in daily decision making. Great...

    from $94.99
  • Systems Thinking Customizable Course - HRDQ
    from $599.00

    How to Solve Problems So They Stay Solved From production and marketing to customer service and fulfillment, organizations are made up of a series of...

    from $599.00
  • Mental Models Customizable Course - HRDQ
    from $599.00

    The key to making reality-based decisions Everyone has a perception of reality about how the world works – a mental model. Like an internal hard...

    from $599.00
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After problem-solving training, you'll be able to:

  • Analyze how your perspective and personal biases affect your capacity for problem-solving and decision-making.
  • Describe and debate how organizational choices or inaction affect individual growth, group dynamics, and overall success.
  • Explain how both wise and foolish team decisions may advance your career.

Why does your team need problem-solving skills training?

All levels of leaders who wish to promote improved problem-solving among their teams should take this training. Whatever the issue or requirement your company may be confronting, innovative solutions and novel strategies can make the difference between a flourishing organization and one that can't keep up with its competitors. It will be helpful for:

  • Managers of departments and team leaders;
  • Engineers, functional experts, and controllers;
  • Consultants and advocates for improvement;
  • Anyone having an excessive number of issues.

The five problem-solving STYLES

There are five problem-solving styles that people typically encompass. They include:

  1. Ego-Oriented.
    With this style, the manager performs all problem-solving tasks or makes decisions by themselves with no input from others. They determine what the problem is, gather background information, generate possible solutions, choose the final solution, implement the solution, and conduct an evaluation to determine whether the solution actually solved the problem.
  2. Deferred.
    With this style, the manager defers solving the problem or making the decision. They are aware that a problem exists, or a decision must be made, but they choose not to deal with it at the moment. Deferred problem-solving might take the form of looking for a more perfect solution, waiting to see if the problem will resolve itself, or waiting for the right moment to make a decision.
  3. Other-Oriented.
    With this style, the manager has others perform all the problem-solving tasks. The manager recognizes that a problem exists or a decision must be made, but delegates the responsibility for correcting the situation to others.
  4. I/We-Oriented.
    With this style, the manager includes others in the initial steps of the problem-solving process. They will seek the help of others in identifying the problem, gathering background information, and in weighing possible alternative solutions.
  5. We-Oriented.
    With this style, the manager shares in the decision-making process with others. The manager’s input carries no more weight than input offered by other people involved in the process.

Problem-solving training will help improve your decision-making processes and help you solve problems in your company in a more professional manner.

Four key factors in choosing a problem-solving style

There is no universal best way to solve problems or make decisions. All five styles are useful in certain situations. Supervisors and managers should consider the following four key factors in choosing the best style for a particular situation:

  1. The maturity level of the employees involved in the problem or decision situation.
  2. The difficulty level of the problem or decision encountered.
  3. The constraints in a given problem or decision situation.
  4. The need for acceptance of the final solution or decision.

Once the style has been chosen, the manager and employees can go ahead with attempting to solve the problem at hand. Use the powerful problem-solving training courses and games available at HRDQ to improve decision-making in your organization!

Frequently Asked Questions
What can you learn from problem-solving training?

Problem-solving training helps you analyze how your perspective and biases affect your problem-solving abilities, understand the impact of organizational choices on individual growth and success, and recognize the career implications of both wise and foolish team decisions.

Why does your team need problem-solving skills training?

Problem-solving skills training is beneficial for all levels of leaders who want to promote improved problem-solving within their teams. It helps generate innovative solutions and strategies, leading to a competitive advantage and organizational success. It is particularly helpful for managers, team leaders, engineers, functional experts, controllers, consultants, and anyone dealing with numerous issues.

Why does your team need problem-solving skills training?

The five problem-solving styles are:

  • Ego-Oriented: The manager takes full responsibility for problem-solving and decision-making.
  • Deferred: The manager defers solving the problem or making a decision.
  • Other-Oriented: The manager delegates the problem-solving tasks to others.
  • I/We-Oriented: The manager involves others in the initial steps of the problem-solving process.
  • We-Oriented: The manager collaboratively shares the decision-making process with others.