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Communication Skills Training - HRDQ
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Training for Communication Skills

According to a Salesforce report, 86% of corporate executives, employees, and educators say that ineffective communication is a major reason for many failures in the workplace. Training for communication is an essential part of a collaborative, efficient, and successful organization.

Sometimes all it takes to stand out is a well-crafted presentation, significant input during negotiations, or a strong pitch. Efficient communication makes all the difference, whether you're talking to customers or salespeople on the outside or with coworkers and management on the inside.

Many organizations struggle with effective communication. The good news is that it can be worked on and improved. Use the communication skills training courses available at HRDQ to develop a more collaborative and communicative environment in the workplace.

HRDQ provides employees, workplace teams, and businesses with effective communication skills training program. The workshop is a lively, participatory event that is specially designed for enhancing communication and effectively resolving problems.

Our Effective Communication Training programs are aimed at:

  • Enhancing listening abilities, particularly empathy and perspective-taking;
  • Building 3-part assertion messages for better expressiveness;
  • Learning how to control problematic personalities or relationships;
  • Learning to respond logically rather than emotionally to situations;
  • Clarifying your needs and learning good communication techniques will help you acquire what you need;
  • gaining an understanding of potential needs and feelings of other parties.

HRDQ delivers experiential, soft-skills training for communication and solutions for organizations of all sizes. It offers nearly 200 quality training tools including assessments, hands-on games, simulations, and activities with solutions for lunch-and-learn, short workshops, and longer programs.

Professional Communication Training Courses

What's My Communication Style is a powerful assessment that determines the style of communication a person prefers. Participants learn their preference for one of four types of communication styles, recognize the various facets of communication, and learn how to use their own style to enhance communication.


Learning to Listen is an effective communication course that helps individuals develop their strengths and improve upon their weaknesses so they are better equipped to handle customer complaints, negotiate contracts, manage teams, and more.


Interpersonal Influence Inventory reveals a preference for one of four dominant interpersonal styles. This powerful effective communication training for employees helps people understand how they come across to others and work toward becoming more effective communicators.

  • from $4.99

    A more approachable version of the DISC model for personality style Strong communication skills are critical if your organization is going to perform at its...

    from $4.99
  • from $9.99

    How well do your learners listen? Help your learners achieve immediate and lasting performance improvement through the simple art of effective listening. The assessment, available in online...

    from $9.99
  • Interpersonal Influence Inventory - HRDQ
    from $124.99

    How do you "come across" to others? From resolving misunderstandings with colleagues to negotiating complex deals and leading project teams, you use influence as part of...

    from $124.99
  • Neurolinguistic Communication Profile - HRDQ
    from $124.99

    The Neurolinguistic Communication Profile (NCP) assessment is based on the Neurolinguistic Programming model. This innovative and useful model emphasizes the relationship between an individual's thinking...

    from $124.99
  • Visual Explorer - HRDQ
    from $24.99

    Visual Explorer is a powerful tool for encouraging collaborative conversations and effective dialogue in a safe learning environment. This innovative game uses a series of...

    from $24.99
  • Bridging the Communication Divide - HRDQ
    from $59.99

    Have you ever wondered why it's so easy to work with some people yet so painful to collaborate with others? Well, it has just about...

    from $59.99
  • Communication Derailed - HRDQ
    from $69.99

    Communication lies at the heart of any successful organization. Almost all organizational systems are dependent on effective communication, and within team-based organizations and organizations with...

    from $69.99
  • Presentation Skills Profile - HRDQ
    from $29.99

    Speaking in front of others can be an intimidating or scary experience for many people. So how can you successfully train your participants – even...

    from $29.99
  • Organizational Trust Customizable Course - HRDQ
    from $599.00

    Strengthen and Restore Respect, Faith, and Integrity at Work While the nature of day-to-day tasks and responsibilities certainly make up a large portion of employee...

    from $599.00
  • Business Etiquette Customizable Course - HRDQ
    from $599.00

    Maintaining Professionalism and Courtesy in the Workplace Business Etiquette from the Reproducible Training Library is a virtual and classroom instructor-led program you can download, customize,...

    from $599.00
  • Pen and Paper Games For Trainers - HRDQ

    A picture tells a thousand words. This cliché is true even in the training room. Challenge your participants to expand their minds through drawing, writing,...

  • Listening With Intent Customizable Course - HRDQ
    from $599.00

    Mastering the Skills of Active Listening Being a great listener is essential at work. If someone shows a sincere desire to understand what others have...

    from $599.00
  • SkillBuilders 50 Communication Skills Activities - HRDQ

    Communication is the foundation of all human interaction — personal and professional. It also serves as the basis for all human resource development programs. Unfortunately,...

  • Trust: The Ultimate Test - HRDQ
    from $124.99

    Trust is the essential foundation of every relationship. And, in an organization, trust is fundamental - particularly given trends such as job-sharing, telecommuting, and virtual...

    from $124.99
  • Communicating as a Manager Customizable Course - HRDQ
    from $599.00

    Achieve Success with Effective Communication According to the American Management Association, communication is an essential skill for business leaders to master. It is considered one...

    from $599.00
  • Effective Listening Skills Customizable Course - HRDQ
    from $599.00

    Listening is the Key to Effective Communication Listening is the cornerstone of communication. Effective listening makes the person speaking feel valued, prevents miscommunication, speeds productivity,...

    from $599.00
  • Behavioral Interviews Customizable Course - HRDQ
    from $599.00

    An Evidence-Based Approach to Hiring the Right Candidate A survey by Robert Half Finance & Accounting found that poor performance was the number one reason...

    from $599.00
  • Effective Presentation Skills Customizable Course - HRDQ
    from $599.00

    Craft and Deliver a Message that Inspires Presentations are a constant in business–from small-scale project meetings to companywide announcements; yet the principles for effectiveness remain...

    from $599.00
  • Influence Customizable Course - HRDQ
    from $599.00

    How to Get It and How to Use It Have you ever had a great idea, but just couldn’t seem to get your boss on...

    from $599.00
  • Put it in Writing Customizable Course - HRDQ
    from $599.00

    How to Prepare, Organize, and Present a Compelling Business Report Sharing information in the form of a report is part of most workers' daily responsibilities....

    from $599.00
  • Skillful Collaboration Customizable Course - HRDQ
    from $599.00

    Working Successfully with Others to Achieve a Common Goal The benefits of collaboration are significant, both for individuals and organizations. They include creative thinking, effective...

    from $599.00
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Frequently Asked Questions
What Are the Forms of Communication?

Verbal exchanges might take place in person or through digital channels like phone conversations and video chats. It may be casual or formal. In addition to word choice, it also takes into account the nuances of voice, such as pitch, cadence, and other factors. Body language and facial expressions are examples of non-verbal communication, which frequently precedes spoken communication. It's critical to understand that these two methods might occasionally convey distinct meanings. Using the written word to convey information, whether through text, email, or another medium, is known as written communication. Another key form is listening.

What Jobs Am I Eligible for With Good Communication Skills?

If you have excellent communication abilities, you may take up a wide range of various professions. For instance, to generate new revenue, sales professionals across all sectors must have outstanding communication skills. They need to establish a relationship with potential clients while also explaining the advantages of purchasing a specific item or service. In general, you need good communication skills for any job that involves talking to customers, since you'll need to be able to handle complaints, address client concerns, and solve any problems.

What Are the Distinctive Characteristics of a Good Communicator?

A good communicator is always constructive. In addition to being proactive, effective communicators don't put off having unpleasant conversations. They understand the need to establish clear goals in advance. A competent communicator is also skilled at posing intelligent, pertinent questions. They pay close attention to the speaker's words in order to understand them and pick up on subtle variations in tone and attitude that indicate the speaker's mood.

How Can Effective Communication Speed Up Business Growth?

The company is better able to identify impending problems. They benefit from improved processes and greater output. Their commercial contacts and alliances get more solid and fruitful. Their marketing communicates messages that are in line with their objectives. Furthermore, organizations have stronger financial standing and see higher investor returns.

What are the Benefits of Having Good Communication Skills?

Leaders must be able to communicate effectively. If you're unsure how to begin training in communication skills at your company, HRDQ is the place to start. As a leader or manager, improving your communication skills is likely to make a big difference right away.

Anyone, however, may benefit from improving communication skills in the office and with clients and users on the outside. According to researchers, employers regard communication skills as the most important quality for candidates. Better communication skills will benefit you not just in your present work, but also in the future. Employers will have proof that you have improved in this area if you take a course from a reputable supplier.

The Aspects of Communication

Team members are almost always required to work together and communicate effectively to meet goals and provide value to the organization. Employees can get along better with each other if they know what the different parts of communication are and what they mean.

There are four distinct aspects of communication:

  • Words.
    The words chosen to communicate our message.
  • Paraverbal.
    The manner used to communicate meaning, such as tone and inflection.
  • Body Language.
    The way people use their bodies to communicate, such as the way they shake hands or maintain eye contact.
  • Personal Space.
    The interpersonal distance (one’s preferred physical space around others) as well as one’s appearance and arrangement of their work or home spaces.

To bring about meaningful improvements in communication skills, the best way to begin is to build a better understanding of styles and their effects on other people. Our "What’s My Communication Style?" Assessment is a great way to start your online communication skills training!

Communication Styles

There are four main styles:

  • Direct communicators are people who take charge, are competitive, fast-paced, authoritative, and are leaders who like to be in control.
  • Spirited communicators are people who are enthusiastic, friendly, high-profile, and are motivators and decision-makers.
  • People who are considerate communicators are friendly, helpful, reliable, caring, and available to give advice.
  • Systematic communicators are people who are accurate, objective, factual, organized and enjoy problem-solving.

Knowing these four communication styles will help you identify which one you are and which ones your teammates encompass. Once you are aware of this, you can successfully communicate with others by using your style. You can learn these skills in online communication training courses. People with these skills can talk to others and build relationships that are valuable for your business.

Why do you need communication courses?

Courses in communication skills are usually tailored to a certain audience. Some of them include the most effective skills and strategies for leaders and executives, and IT workers, for example. If you choose a course based on your job title, the information will be as useful to you as possible.

Communication skills training on certain topics sometimes caters to a broader audience and focuses on teaching you specific communication skills. You may, for example, excel at speaking clearly with coworkers but desire to improve your ability to bargain with suppliers.

Our Communication Courses

Anyone can benefit from participating in communication skills training classes in the workplace. Your employees can gain assertiveness, rapport-building abilities, poise and confidence if you engage in communication skills courses that help them become world-class communicators.