Skip to content
Communication Skills Training Materials

Communication Skills Training Materials

Excellent communication is an essential part of a collaborative, efficient, and successful organization. Yet, according to a Salesforce report, 86 percent of corporate executives, employees and educators say that ineffective communication is a large reason for many failures in the workplace. It’s clear that many organizations struggle with effective communication. The good news is that it can be worked on and improved. Use the communication skills training materials available at HRDQ to develop a more collaborative and communicative environment in the workplace.

Featured Products

What's My Communication Style is a powerful assessment that determines the style of communication a person prefers. Participants learn their preference for one of four types of communication styles, recognize the various facets of communication, and learn how to use their own style to enhance communication.

  

Learning to Listen is an effective listening skills test that helps individuals develop their strengths and improve upon their weaknesses so they are better equipped to handle customer complaints, negotiate contracts, manage teams, and more.

  

Interpersonal Influence Inventory reveals a preference for one of four dominant interpersonal styles. This powerful learning tool helps people understand how they come across to others and work toward becoming more effective communicators.
More on Communication
The Aspects of Communication

Team members are almost always required to work together and communicate effectively in order to meet goals and provide value to the organization. Knowing the different aspects of communication and what they entail can help employees relate to one another better.

There are four distinct aspects of communication:
  • Verbal. The words used to communicate.
  • Paraverbal. The manner used to communicate meaning, such as tone and inflection.
  • Body Language. The way people use their bodies to communicate, such as the way they shake hands or maintain eye contact

Personal Space. The interpersonal distance (one’s preferred physical space in relation to others) as well as one’s appearance and arrangement of their work or home spaces.

To bring about meaningful improvements in communication skills, the best way to begin is to build a better understanding of communication styles and their effects on other people. Our ”What’s My Communication Style?” Assessment is a great way to start your communication skills training program!

Communication Styles
There are four main communication styles:
  • Direct. Direct communicators are people who take charge, are competitive, fast-paced, authoritative, and are leaders who like to be in control.
  • Spirited. Spirited communicators are people who are enthusiastic, friendly, high-profile, and are motivators and decision makers.
  • Considerate. Considerate communicators are people who are warm, cooperative, reliable, caring, and are available to counsel others.
  • Systematic. Systematic communicators are people who are accurate, objective, factual, organized, and they enjoy problem solving.

Knowing these four communication styles will help you identify which one you are and which ones your teammates encompass. Once you are aware of this, you can successfully communicate with others by using your style. These communications skills enable people to engage in dialogue with others and establish a rapport that is crucial to your business.

Our Communication Products

HRDQ has the communication skills training materials that transform audiences into world-class communicators. Utilize these communication skills training courses, games, and assessment tools to give yourself an idea as to where people stand with respect to their conversational skills. By investing in communication skills training, the people in your enterprise will be equipped with assertiveness, rapport development skills and poise. Communication skills activities ensure that your staff delivers feedback with confidence.

  • Learning to Listen | HRDQ

    Learning to Listen

    from $12.00

    Help your learners achieve immediate and lasting performance improvement through the simple art of effective listening. The assessment, available i...

    View full details
    from $12.00

  • Visual Explorer

    from $25.00

    Visual Explorer is a powerful tool for encouraging collaborative conversations and effective dialogue in a safe learning environment. This innovati...

    View full details
    from $25.00
  • Communication Derailed | HRDQ

    Communication Derailed

    from $64.00

    Communication lies at the heart of any successful organization. Almost all organizational systems are dependent on effective communication, and wit...

    View full details
    from $64.00
  • Presentation Skills Profile | HRDQ

    Presentation Skills Profile

    from $26.00

    Speaking in front of others can be an intimidating or scary experience for many people. So how can you successfully train your participants – even ...

    View full details
    from $26.00
  • Organizational Trust (RTL) | HRDQ

    Organizational Trust (RTL)

    from $599.00

    While the nature of day-to-day tasks and responsibilities certainly make up a large portion of employee job satisfaction, more often than not the m...

    View full details
    from $599.00
  • Business Etiquette (RTL) | HRDQ

    Business Etiquette (RTL)

    from $599.00

    Business Etiquette from the Reproducible Training Library is a virtual and classroom instructor-led program you can download, customize, deliver to...

    View full details
    from $599.00
  • Listening With Intent (RTL) | HRDQ

    Listening With Intent (RTL)

    from $599.00

    Being a great listener is essential at work. If someone shows a sincere desire to understand what others have to say, has an open mind, and is will...

    View full details
    from $599.00
  • Influence Styles Inventory | HRDQ

    Influence Styles Inventory

    from $70.00

    The Influence Styles Inventory (ISI) assesses three communication styles that people use to influence others: passive, assertive, and aggressive. D...

    View full details
    from $70.00
  • Trust: The Ultimate Test | HRDQ

    Trust: The Ultimate Test

    from $26.00

    Trust is the essential foundation of every relationship. And, in an organization, trust is fundamental - particularly given trends such as job-shar...

    View full details
    from $26.00
  • Solid Business Writing (RTL) | HRDQ

    Solid Business Writing (RTL)

    from $599.00

    In the business world, writing errors are far too common. Often, people don’t plan out or review their writing, but taking the time to prepare an o...

    View full details
    from $599.00
  • Behavioral Interviews (RTL) | HRDQ

    Behavioral Interviews (RTL)

    from $599.00

    A survey by Robert Half Finance & Accounting found that poor performance was the number one reason that resulted in a failed hire. A poor skill...

    View full details
    from $599.00