icon Skip to content
Communication Skills Training - HRDQ

Communication Skills Training

Excellent communication is an essential part of a collaborative, efficient, and successful organization. Yet, according to a Salesforce report, 86 percent of corporate executives, employees, and educators say that ineffective communication is a major reason for many failures in the workplace.

On the other hand, sometimes all it takes to stand out is a well-crafted presentation, significant input during negotiations, or a strong pitch. Efficient communication makes all the difference, whether you're talking to customers or salespeople on the outside or with coworkers and management on the inside.

Many organizations struggle with effective communication. The good news is that it can be worked on and improved. Use the communication skills training courses available at HRDQ to develop a more collaborative and communicative environment in the workplace.

HRDQ provides employees, workplace teams, and businesses with effective communication skills training program. The workshop is a lively, participatory event that is specially designed for enhancing communication and effectively resolving problems.

Our Effective Communication Training programs are aimed at:

  • Enhancing listening abilities, particularly empathy and perspective-taking;
  • Building 3-part assertion messages for better expressiveness;
  • Learning how to control problematic personalities or relationships;
  • Learning to respond logically rather than emotionally to situations;
  • Clarifying your needs and learning good communication techniques will help you acquire what you need;
  • gaining an understanding of potential needs and feelings of other parties.

HRDQ delivers experiential, soft-skills training for communication and solutions for organizations of all sizes. It offers nearly 200 quality training tools including assessments, hands-on games, simulations, and activities with solutions for lunch-and-learn, short workshops, and longer programs.

Professional Communication Training Courses

What's My Communication Style is a powerful assessment that determines the style of communication a person prefers. Participants learn their preference for one of four types of communication styles, recognize the various facets of communication, and learn how to use their own style to enhance communication.


Learning to Listen is an effective communication course that helps individuals develop their strengths and improve upon their weaknesses so they are better equipped to handle customer complaints, negotiate contracts, manage teams, and more.


Interpersonal Influence Inventory reveals a preference for one of four dominant interpersonal styles. This powerful effective communication training for employees helps people understand how they come across to others and work toward becoming more effective communicators.

More about Communication Skills

What are the Benefits of Having Good Communication Skills?

The main cause of this was that the company's leaders didn't talk to employees enough about things like company rules, business procedures, and job duties.

Leaders must be able to communicate effectively. If you're unsure how to begin training in communication skills at your company, HRDQ is the place to start. As a leader or manager, improving your communication skills is likely to make a big difference right away.

Anyone, however, may benefit from improving communication skills in the office and with clients and users on the outside. According to researchers, employers regard communication skills as the most important quality for candidates. Better communication skills will benefit you not just in your present work, but also in the future. Employers will have proof that you have improved in this area if you take a course from a reputable supplier.

The Aspects of Communication

Team members are almost always required to work together and communicate effectively to meet goals and provide value to the organization. Employees can get along better with each other if they know what the different parts of communication are and what they mean.

There are four distinct aspects of communication:

  • The words used to communicate.
  • Para verbal. The manner used to communicate meaning, such as tone and inflection.
  • Body Language. The way people use their bodies to communicate, such as the way they shake hands or maintain eye contact,
  • Personal Space. The interpersonal distance (one’s preferred physical space around others) as well as one’s appearance and arrangement of their work or home spaces.

To bring about meaningful improvements in communication skills, the best way to begin is to build a better understanding of styles and their effects on other people. Our "What’s My Communication Style?" Assessment is a great way to start your online communication skills training!

Communication Styles

There are four main styles:

  • Direct communicators are people who take charge, are competitive, fast-paced, authoritative, and are leaders who like to be in control.
  • Spirited communicators are people who are enthusiastic, friendly, high-profile, and are motivators and decision-makers.
  • People who are considerate communicators are friendly, helpful, reliable, caring, and available to give advice.
  • Systematic communicators are people who are accurate, objective, factual, organized and enjoy problem-solving.

Knowing these four communication styles will help you identify which one you are and which ones your teammates encompass. Once you are aware of this, you can successfully communicate with others by using your style. You can learn these skills in online communication training courses. People with these skills can talk to others and build relationships that are valuable for your business.

Why do you need communication courses?

Courses in communication skills are usually tailored to a certain audience. Some of them include the most effective skills and strategies for leaders and executives, and IT workers, for example. If you choose a course based on your job title, the information will be as useful to you as possible.

Communication skills training on certain topics sometimes caters to a broader audience and focuses on teaching you specific communication skills. You may, for example, excel at speaking clearly with coworkers but desire to improve your ability to bargain with suppliers.

Our Communication Courses

Employees at HRDQ may participate in communication skills training classes in the workplace that will help them become world-class communicators. People in your company will gain assertiveness, rapport-building abilities, and poise if you engage in communication skills courses. Your employees will offer feedback with confidence.

Frequently Asked Questions

  • What Are the Forms of Communication?

Verbal exchanges might take place in person or through digital channels like phone conversations and video chats. It may be casual or formal. In addition to word choice, it also takes into account the nuances of voice, such as pitch, cadence, and other factors. Body language and facial expressions are examples of non-verbal communication, which frequently precedes spoken communication. It's critical to understand that these two methods might occasionally convey distinct meanings. Using the written word to convey information, whether through text, email, or another medium, is known as written communication. Another key form is listening.

  • What Jobs Am I Eligible for With Good Communication Skills?

If you have excellent communication abilities, you may take up a wide range of various professions. For instance, to generate new revenue, sales professionals across all sectors must have outstanding communication skills. They need to establish a relationship with potential clients while also explaining the advantages of purchasing a specific item or service. In general, you need good communication skills for any job that involves talking to customers, since you'll need to be able to handle complaints, address client concerns, and solve any problems.

  • What Are the Distinctive Characteristics of a Good Communicator? 

A good communicator is always constructive. In addition to being proactive, effective communicators don't put off having unpleasant conversations. They understand the need to establish clear goals in advance. A competent communicator is also skilled at posing intelligent, pertinent questions. They pay close attention to the speaker's words in order to understand them and pick up on subtle variations in tone and attitude that indicate the speaker's mood.

  • How Can Effective Communication Speed Up Business Growth? 

The company is better able to identify impending problems. They benefit from improved processes and greater output. Their commercial contacts and alliances get more solid and fruitful. Their marketing communicates messages that are in line with their objectives. Furthermore, organizations have stronger financial standing and see higher investor returns. 

  • Learning to Listen - HRDQ
    from $9.99

    How well do your learners listen? Help your learners achieve immediate and lasting performance improvement through the simple art of effective list...

    View full details
    from $9.99
  • Visual Explorer - HRDQ
    from $24.99

    Visual Explorer is a powerful tool for encouraging collaborative conversations and effective dialogue in a safe learning environment. This innovati...

    View full details
    from $24.99
  • Communication Derailed - HRDQ
    from $69.99

    Communication lies at the heart of any successful organization. Almost all organizational systems are dependent on effective communication, and wit...

    View full details
    from $69.99
  • Presentation Skills Profile - HRDQ
    from $29.99

    Speaking in front of others can be an intimidating or scary experience for many people. So how can you successfully train your participants – even ...

    View full details
    from $29.99
  • Trust: The Ultimate Test - HRDQ
    from $29.99

    Trust is the essential foundation of every relationship. And, in an organization, trust is fundamental - particularly given trends such as job-shar...

    View full details
    from $29.99