While the nature of day-to-day tasks and responsibilities certainly make up a large portion of employee job satisfaction, more often than not, the most influential aspect is the interaction between colleagues and organizational trust. Organizations that promote a positive, supportive working environment and emphasize a culture of trust are also those with the highest recruitment and retention rates. This is because these organizations lay the groundwork for respect, faith, and integrity at all levels, creating more credible, productive, flexible, and innovative employees.
Organizational Trust is a tool that helps managers, supervisors, and leaders build, improve, or restore an environment of trust. Participants begin by examining the quality of trust on an organizational and personal level and then reviewing the characteristics and behaviors that shape trust. They'll also learn to identify the warning signs of a low-trust organization and have the opportunity to implement techniques for handling and combating distrustful behaviors before they escalate.
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