Facilitator's Toolkit

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You were asked to facilitate a training session. However, you have no idea where to start. Reach for the Facilitator's Toolkit. This collection compiles over 40 tools, discussions, and case studies to make up a comprehensive resource for inexperienced facilitators. 
 

How it Works

Straightforward and practical, the Facilitator's Toolkit is divided into three sections.
 
Part I: Facilitation
Part I answers the question "what is a facilitator?" and identifies the qualities of a poor facilitator. Participants will also discuss the different styles of facilitators and review the basic skills necessary for effective facilitation.
 
Part II: The Toolkit
The Toolkit contains over 40 techniques and approaches facilitators can use for a complete learning experience.
  
Part II includes, organizing tools, approaches for diagnosis and discussion, deciding tools, planning tools, and tools to deal with sabotage.
 
Part III: The Toolkit in Action
Put the toolkit into action as you prepare and design workshops in Part III. This section also includes three cases studies to show if the toolkit was used successfully.
 

Uses and Applications

Discover the central concepts and applications for each of the three sections below.
 
Part I: Part I focuses on how facilitators:
  • Recognize the symptoms of team-working problems
  • Diagnose the patterns underlying these problems
  • Intervene in the team’s processes
This section also covers the styles available to facilitators and deals with the most basic facilitator skills — listening and questioning. It considers the situation of line-managers who take on a facilitation role, and concludes with considerations of beginning work as a facilitator and agreeing on a “contract” to facilitate.
 
Part II: Part II serves as an introduction setting for how the tools are organized. It is in this step where facilitators will begin to adapt the tools they need to meet their training objectives.
 
Part III: The three case studies put these tools to use in three real occasions. Situations are inspired from a wide range of sources, including an engineering company, a friendly society, and a hospice.
 
These case studies demonstrate how different tools may be used in or adapted to different settings and reveal the importance of context and flexibility required of the facilitator in applying the tools.
 

Learning Outcomes

By the end of this workshop, participants will:

  • Have full comprehension of what it takes to run a successful training session
  • Diagnose patterns or actions hurting teams during training
  • Understand how to promote support and mentoring beyond traditional training