Assertiveness Skills Instructor-Led Training

Empower Yourself to Lead and Succeed

Influence is a tool of success – being able to influence or win others to your way of thinking demands respect and allows you the authority to affect outcomes. Too often, we assume only a person of influence can affect it, but influencing others is an art.

However, influencing goes beyond positions of power and encompasses more subtle skills like empathy and active listening. It is rooted in effective communication skills and self-understanding. Learning how to demonstrate authenticity and integrity through your interactions with others and how to have a strong sense of self-awareness lays the groundwork for mastering the art of influence, leading to improved working relationships and increased opportunities to see your ideas grow.

This three-hour instructor-led training event will focus on influence. The program offers workplace tips, self-assessment exercises, real-life scenarios, practice activities, and more.

Key Topics

• Foundations of assertiveness and potential blocks to assertiveness
• How to use factual statements to make clear directives
• How to influence others
• Understanding the underlying attitudes and motives behind unassertive behaviors
• Methods to confidently say no to coworkers and bosses
• Guidelines for successfully handling conflict and criticism

Participants Will Learn

• How to define assertiveness.
• How to recognize the range of assertive behaviors.
• How to identify personal blocks to assertiveness.
• How to demonstrate assertive language and behaviors.
• How to avoid language and behaviors that are not assertive (passive, aggressive, and passive-aggressive behaviors).
• How to use assertive behaviors in everyday situations.

Ready to Schedule Your Class?

• Add this item to your cart. Select a quantity of one for each class of up to 20 participants.
• Complete your order and check out. An HRDQ Customer Service Representative will contact you to schedule your session.
• You may also contact us to purchase and schedule your session.