Online Course Help Center & Frequently Asked Questions

What authoring tool is used to create the courses?

HRDQ Online courses are authored in Articulate Storyline 360.

What version of SCORM is used?

HRDQ Online courses are published in SCORM 1.2 format. This was the first version of SCORM that was widely adopted. It is still the most common version in use and is supported by most LMSs.

Can I customize the course content?

No, customization is both not possible and not permitted. HRDQ Online courses are provided as a zipped, published package of files that conform to SCORM 1.2 standards. Extracting or moving the files in any way may may cause errors in upload or functionality.

Do courses bookmark progress?

Yes, when a user exits the course before completing it, they will be prompted to resume from the last viewed slide upon reopening the course.

What are the minimum system requirements for optimal functionality?

  • 2 GHz or faster processor
  • 4 GB of RAM
  • Windows 10 or higher or MAC OS X v10.14 Mojave or higher
  • Edge 80+, Firefox 80+, Chrome 80+, Safari 13+
  • Sound Card with speakers or headphones
  • Mouse or touch pad/touchscreen
  • JavaScript enabled in your browser
  • Broadband Internet access
  • Adobe Acrobat Reader

What guidelines were followed when publishing the courses?

  • Courses and post-tests are closed and restricted. This means that the learner is required to take the course in linear fashion and to complete all slides in order to take the post-test.
  • The minimum passing score for the post-test is 60%.
  • Status is reported back to the LMS as Completed or Incomplete.

What are the terms under which my organization may license this content?

Use of all HRDQ Online courses is subject to the HRDQ Online Course End User License Agreement. Key points include copyright on the content, customization, etc." This is a sample, you'll need to actually write the copy.

I have additional questions not covered here.

A member of our support staff would be happy to answer any of your questions over the phone or through email. Our business hours are M-F 9-5pm ET. 

Call us at:
800-633-4533

Email us at:
custserv@hrdq.com