Training for Better Performance Blog

8 Tips to Teach Employees to Love and Respect Customers - HRDQ

8 Tips to Teach Employees to Love and Respect C...

Bradford R. Glaser

Have you ever heard the phrase "the customer is always right"? There's been a lot of discussion of this attitude in recent years and how it has been abused by...

8 Tips to Teach Employees to Love and Respect Customers

Bradford R. Glaser

Have you ever heard the phrase "the customer is always right"? There's been a lot of discussion of this attitude in recent years and how it has been abused by...

Common Areas of Improvement for Employees at Work - HRDQ

Common Areas of Improvement for Employees at Work

Bradford R. Glaser

Sure, every workplace is different. But when it comes to workers, well, we’re all human. That means many times employees share the same general areas for improvement across industries, companies,...

Common Areas of Improvement for Employees at Work

Bradford R. Glaser

Sure, every workplace is different. But when it comes to workers, well, we’re all human. That means many times employees share the same general areas for improvement across industries, companies,...

Top Customer Service Training Ideas - HRDQ

Top Customer Service Training Ideas

Bradford R. Glaser

Every single employee in your organization represents your brand and is responsible for how customers perceive it on a daily basis. This means that every interaction, whether it’s over the...

Top Customer Service Training Ideas

Bradford R. Glaser

Every single employee in your organization represents your brand and is responsible for how customers perceive it on a daily basis. This means that every interaction, whether it’s over the...