Understanding Generational Differences

$599.00
SKU 2750E1MGW
Understanding Generational Differences (Business License for <5k employees)
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Business - For unlimited use within an organization employing less than 5,000 people at one or more direct operating locations. EULA does not permit use outside the organization, e.g. partners, distributors and consultants.

Corporate - For unlimited use within an organization and its subsidiaries employing 5,001-10,000 people across the entire organization. EULA does not permit training outside the organization, e.g. partners, distributors and consultants.

Enterprise - For unlimited use within a top-level organization, its subsidiaries, partners, and distributors employing more than 10,000 people across the enterprise. EULA permits training of all legally connected entities.


People from up to five different generations are working in today’s workforce. Individuals in each generation have fundamentally different life experiences and influences than those in generations before or after them. 

These distinctive life experiences lead to differences in how we express values, in our sources of motivation, and in our preferences for communication. And these differences can lead to clashes and conflicts among coworkers of different generations.

Understanding Generational Differences helps participants gain a better understanding of the generations that make up the current workforce and how their unique experiences and expectations impact their view of the workplace. You will be able to identify the challenges of working with multiple generations and learn techniques that foster respectful communication and positive interaction with all groups.

  • Overview
  • Resources

Learning Outcomes:

  • Describe the changing workplace
  • Describe the characteristics of the different generations in the workplace 
  • Identify potential challenges when interacting with the different generations 
  • Demonstrate techniques that foster respectful communication with different generations 
  • Develop an action plan to connect with all generations in your workplace 

Program Contents:

  • All of the Generations in the Workplace
  • The Specifics of Each Generation
  • Effects of the Generations in the Workplace
  • Making Improvements in your Organization

Included in the download:

  • A complete courseware package for a 4-hour classroom training event.
  • Includes Instructor Guide, Participant Guide, PowerPoint Presentation, Course Overview, Learning Summary, Learning Materials, Action Plan, and Course Evaluation.
  • Supplemental Self-Study PowerPoint Course

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