Accountability at Work RTL (Trade Test Copy)

The benefits to fostering a culture of accountability at work are not far-fetched. Most organizations are well aware of the end result – high levels of employee commitment, participation, satisfaction, and overall company morale, just to name a few. What is less obvious is how to get there. Fostering accountability is not about giving people more responsibility or punishing them for errors. The goal is simple – encourage actions that are consistent with desired results.

Accountability at Work leads participants through the concept and practices of accountability in two respects – personal and mutual accountability. The first half of the program focuses on encouraging actions that are consistent with behavior-related expectations while the second half of the program provides insight into taking actions that are consistent with task-related expectations. Breaking the concept and practices of accountability down to the personal and mutual level presents participants with the opportunity to develop a more complete understanding of how to affect a culture of accountability at work.

By the end of the course, participants will

• Identify the benefits of accountability at work and the areas in which it is most important.
• Recognize the components of building personal accountability at work.
• Recognize the components of encouraging mutual accountability at work.
• Overcome obstacles to accountability at work.
• Engage in conversations that resolve broken agreements and lead to a greater commitment to expectations in the future.