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Accountability Experience - HRDQ

Accountability Experience

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SKU: 0617E1FG

Organizations function more efficiently with clear expectations and timelines, resulting in reduced conflict and heightened accountability among employees. This leads to enhanced engagement and productivity, coupled with a reduction in stress.


Self-assessment and classroom workshop

Facilitator Guide (Print) Workbook (Print) Assessment (Print or Digital)

Individual contributors, supervisors, managers and directors in a wide range of industries

8 hours


Individuals who go through accountability training develop more positive relationships, feel a sense of accomplishment, and improve personal productivity – all with less stress. Have your employees develop these skills that hold others accountable for agreements in a way that minimizes conflict and encourages enhanced results.

Accountability Experience is an accountability assessment and workshop that leads to organizations having clarity about roles and what to expect. Managers and supervisors uncover how to encourage employee accountability at all levels, leading to increased engagement and a decrease in the gap between expectation and delivery.

With Accountability Experience, your organization will gain clarity on expectations and timelines, leading to a decrease in conflict and an increase in employee accountability at all levels. Boost engagement and productivity, all while reducing stress.

How it works

Accountability Experience combines a self-assessment and customized report to allow employees to feel more in control of outcomes and improve key work relationships. The assessment is designed to gauge how an employee’s current mindset puts accountability, responsibility, and empowerment into practice. For those who wish to explore accountability deeper, there is a one-day workshop available.

Administered in advance of the workshop, the Accountability Experience 73-item self-assessment measures an individual's mindset in four dimensions of accountability:

  • Personal Responsibility
  • Personal Accountability
  • Team Empowerment
  • Perception of Organizational Culture

During this one-day workshop, participants will introduce themselves to the three phases of the Accountability Cycle:

  • Responsibility: Claiming ownership of a task
  • Self-Empowerment: Taking personal action to complete the task
  • Accountability: Answering for the outcome

Learning outcomes

This impactful training session focuses on many key aspects of improving accoutability in individuals, teams, and organizations. Learning highlights include:

  • Evaluate personal accountability mindsets and what personal accountability means to you, your performance, and your job satisfaction
  • Identify barriers to being and staying accountable and execute personal strategies to overcome them
  • Hold others accountable for agreements in a way that minimizes conflict and encourages improved results
  • Understand the benefits of an accountable environment
  • Define responsibility, empowerment, and accountability
  • Apply a new constructive definition of what accountability means in today's workplace
  • Make and manage clear performance agreements with others
  • Take the initiative to renegotiate priorities and assignments using a constructive, joint problem solving approach

Uses and applications

Accountability Experience is an excellent tool to uncover, define, and address areas of improvement. In this training, you may

  • Discover your skill levels
  • Recognize barriers to accountability
  • Identify appropriate tools to address accountability challenges
  • Develop a plan to enhance on-the-job accountability
  • Practice skills associated with declining, negotiating, and holding others accountable

What to order

Facilitator Guide

Order one per trainer. This detailed, step-by-step guide for planning and delivering a powerful learning experience gives you everything you need to facilitate a full-day workshop. This includes background information, a PowerPoint presentation, assessment instructions, scripts, discussion questions, activities, a training poster, samples of the assessment, a wallet card, and a participant workbook. Facilitator support materials will be available to you as a digital download link when your order ships.

Workbook 5-Pack

Order one for up to five participants. The workbook is a comprehensive takeaway that includes critical content, worksheets, and forms used during the workshop, as well as additional tools for on-the-job use.

Paper Assessment 5-Pack

Order one pack for up to five participants. The print version is ideal for facilitators who prefer to oversee the scoring and administration of the assessment if you don't know who the participants will be before the class begins or if your learners do not have easy access to computers. It includes pressure-sensitive forms for scoring to aid manual tabulation.

Online Assessment

Order one per participant. The online assessment is administered to participants through the HRDQ Assessment Center and includes personalized reporting, full-color charts, interpretive information, worksheets, and action planning. A detailed report is delivered electronically to the facilitator/administrator when complete.

Wallet Card 5-Pack

Order one pack for up to five participants. The wallet card is a reminder card for participants. It outlines the key takeaways from the workshop to help them strengthen their commitment to accountability.


Order one per trainer. Understand and master the “Accountability Cycle” with this full-color poster demonstrating and breaking down the three “Clear Agreements."

QuickStart Train-the-Trainer

QuickStart Train-the-Trainer is a convenient, one-hour virtual coaching session for first-time facilitators of this product. You'll receive personalized, one-on-one coaching with a subject matter expert who will get you up to speed quickly and accurately so you can step into the onsite with confidence. We'll answer all your questions about the facilitation of the product. And you can add additional coaching hours as needed. Your coaching session can be provided by telephone or video call and at a time of your choosing.

Facilitators will also receive an HRDQ Certificate of Completion for completing the QuickStart session.

About the authors

Linda Galindo consults with organizations, teams, and individuals who aim to improve their work and personal lives through greater personal accountability. She is a keynote speaker who conducts executive-level seminars and retreats and has been a regular contributor to Connect magazine and Lab Medicine. Ms. Galindo is experienced in change management, accountability, leadership development, and cultural assessment.

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