When problems happen at work, employees frequently do one of three things: they panic, they become apprehensive about approaching the problem, or they pass the issue on to someone else to solve. A problem at work often means there is a potential solution.
When an organization has a problem solving culture, it fosters ideas and activities that extend beyond the problem and encourages innovation. It also fosters better teamwork and trust, increased workplace engagement, increased job satisfaction, and increased productivity.
This instructor-led training will cover the characteristics of an effective problem solver, challenge people’s go-to problem solving habits, reveal a variety of creativity and problem solving methods, and inspire you and your team to be more creative. This three-hour program offers workplace tips, self-assessment exercises, real-life scenarios, practice activities, and more.
Key Topics
Maintaining innovation and creativity to withstand business challenges.
Overcoming common misconceptions and creativity myths.
Getting past political obstacles, criticism, and negativity.
The six basic laws of problem solving.
How to take risks and learn from failure.
Using the SCAMPER approach, the 7x7 technique, and other problem solving matrixes to evaluate ideas.
Participants Will Learn
How to identify roadblocks that prevent creative thinking.
To develop creative attitudes and learn to see that all problems have opportunities.
How they can overcome criticism and gain acceptance for new ideas.
Creative and effective techniques to recognize and identify problems.
The best techniques for managing creative people.
To realize the significance of humor and how it impacts creativity.
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