Selling Essentials: Opening the Sales Call Instructor-Led Training
$2,500.00
SKU 2750E1SEOSC-SVC-VILT
How to Make an Impactful First Impression
You never get a second chance to make a first impression. Ten seconds or less – that's how long the window of opportunity is open for your salespeople to grab a client's attention on a sales call. And that's why it's vital to arm them with the tools that enable them to be confident, sincere, engaging, and successful – before they set foot in their next face-to-face sales pitch.
With the proper knowledge and preparation, your salespeople can establish themselves as experts, think on their feet, adapt to client expectations, and capture lifetime clients. As a module of the Selling Essentials Training Series, this class is an in-depth training program that teaches the skills to succeed.
Key Topics:
- How the framework of a successful first sales call with a customer allows you to plan for and subsequently open the call with confidence.
- How to develop an agenda that resonates with your prospect’s situation and then communicate that agenda in a clear and concise manner.
- Strategies for introducing everyone on the call and reviewing the agenda in your own words.
- How to clearly describe what your company does and the ways you can help to gain customer buy-in and open the door for a two-sided conversation later in the meeting.
- Situations when you must adapt your agenda to meet customer expectations.
- The typical progression of a customer’s thoughts on making a change and the importance of anticipating business needs.
Participants Will Learn:
- The strategies to use for preparing to open the sales call.
- The traits that help you to be successful when opening the call.
- The importance of building rapport.
- How to open the call using a consistent framework.
- Tips for successfully opening the sales call.
Ready to Schedule Your Class?
- Add this item to your cart. Quantity of one for each class of up to 20 participants.
- Complete your order and check out. An HRDQ Customer Service Representative will contact you to schedule your session.
- You may also contact us to purchase and schedule your session.