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Team-Work and Team-Roles - HRDQ
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SKU: 0209E3S05

This versatile training tool is suitable for all kinds of teams. It can help new teams discover their preferred collaboration methods and strengths. Likewise, it can assist established teams in examining their work preferences.

Team Building



Appropriate for all types of teams

1.5 hours


Team-Work & Team-Roles helps individuals better understand how their preferences for different types of work can affect the bottom line. Participants will learn to recognize their individual team strengths and identify the phases of a team task. This enables them to pinpoint the role each contributor should take to get the job done.

Through understanding individual preferences and team dynamics, Team-Work & Team-Roles allows for optimal team functioning to achieve successful task completion. With this knowledge in hand, participants can strategically assign team roles to maximize efficiency and drive results.

How it works

Using an 18-item assessment, team members rank-order sets of four statements describing their manner of working in a team. This assessment will take 10 to 15 minutes to complete. A team profile (created by compiling individual profiles) and group discussion then help the teams discover how they can modify their behavior to ensure roles and phases are addressed.

Learning outcomes

By the end of this assessment, participants will:

  • Identify preferred individual and team strengths, roles, and work phases.
  • Uncover how to cultivate missing team roles and work through each phase deliberately.
  • Discover how to resolve team roles that conflict.
  • Explore the strengths and weaknesses of teams that are “stuck” in various teamwork/team role combinations.
  • Discover and develop the perfect team.

Uses and applications

Team-Work & Team-Roles has been used in a variety of settings and numerous companies, including public seminar organizations, computer manufacturers, banks, hospitals, public utilities, universities, municipal and state governments, and the federal government. Some uses of teamwork roles are:

  • Management training: Several organizations have used the Team-Work & Team-Roles Inventory and Theory as part of their in-house supervisory and management development workshops. Team-Work & Team-Roles is a useful tool for training colleagues in teamwork skills and focusing on their team strengths.
  • Team training: The Inventory has been used with total quality teams, self-managing teams, task forces, committees, matrix organizations, and start-up teams for specific projects, programs, and tasks. Team-Work & Team-Roles is a tool used for designing teams, diagnosing team strengths and potential weaknesses of existing teams, and integrating team formation with the problem-solving processes of time-bound teams.
  • Team Building: Team-Work & Team-Roles can help resolve internal personal conflicts in an existing team. Many internal and external consultants now use the Inventory as a tool in team-building interventions in large and small organizations.
  • Self-directed teams: Team-Work & Team-Roles has been particularly useful for self-directed teams that must decide how to carry out their work. Through discussion of teamwork preferences, members of self-directed teams can highlight problem phases and ensure that the team addresses those phases.

What to order

Facilitator Guide

Order one guide per trainer. The Facilitator Guide includes background information, administrative guidelines, a step-by-step workshop outline, and sample participant materials. Facilitator materials will be available as a digital download link in your order confirmation.

Paper Assessment 5-Pack

Order one pack for up to five participants. The Paper Assessment is ideal for facilitators who prefer to oversee the scoring and administration of the assessment. It includes pressure-sensitive forms for manual scoring.

QuickStart Train-the-Trainer: 1-Hour Virtual Coaching Session for This Product

QST is a convenient, one-hour virtual coaching session for first-time facilitators of this product. You'll receive personalized, one-on-one coaching with a subject matter expert who will get you up to speed quickly and accurately so you can step into the onsite with confidence. We'll answer all your questions about facilitation of the product. And you can add additional coaching hours as needed. Your coaching session can be provided by telephone or video call and at a time of your choosing.

Facilitators will also receive an HRDQ Certificate of Completion for completing the QuickStart session.

About the authors

Frederick S. Mumma, Ed.D., began helping people understand the dynamics and work of groups when he was a process consultant in leadership laboratories at Temple University in Philadelphia. He conducted workshops, training programs, team-building sessions, and counseling for managers and executives on organizational climate, leadership style, and task teams. He has worked for GAF, Exxon, DuPont, SmithKline Beecham, PECO Energy, Abbott, Bankers Trust, Sun Oil, and the American Cancer Society, and has earned his doctorate and master's degrees in psychoeducational processes, majoring in group dynamics and organizational change. He was the director of the Management Course and the Senior Management Program of the American Management Association.

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