Understanding Generational Differences Instructor-Led Training

Bridge Generational Divides in the Workforce

People from up to five generations are working side by side in today’s workforce. Individuals in each generation have fundamentally different life experiences and influences than those in generations before or after them.

These distinctive life experiences lead to differences in how we express values, in our sources of motivation, and in our preferences for communication. And, these differences can lead to clashes and conflicts among coworkers of different generations.

Understanding generational differences in the workplace can minimize misunderstandings and improve collaboration. In fact, actively seeking a variety of perspectives can improve decision making and increase innovation in your workplace.

Key Topics of the Understanding Generational Differences Course

• The societal events, economic states, parenting styles, and technological changes that have influenced each generation’s “personality”
• Differences in perspective on respect, loyalty, work ethic, communication, feedback, and authority
• How to minimize conflict by acknowledging, accepting, and adjusting to differences
• Specific sources of motivation for each generation to support collaboration
• Understand generational differences in the workplace
• How to build a sense of community

Participants Will Learn

• How to identify the generations in the workplace and the experiences that shape them.
• How to examine the stereotypes associated with each generation.
• How to identify potential challenges when interacting with different generations.
• How to demonstrate techniques that foster respectful communication with different generations.
• How to implement strategies to unite employees of all ages.

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