- Reproducible Training Library Complete Collection (RTL)Downloadable, Customizable Training Programs The Reproducible Training Library (RTL) is a collection of downloadable and customizable courses for virtual and classroom instructor-led training, plus self-study learning. Each title includes digital document files for facilitator and participant ...$4,100.00 - $12,300.00
- Playing with StyleEnhance Interpersonal Skills by Understanding Personality Styles Understanding personality styles to capitalize on your own personal style is all the buzz, but acquiring and mastering this knowledge can take years of real-life experiences. Playing with Style is a collection of 10 different ...$20.99 - $411.99
- Kirkpatrick Express Evaluation ToolkitDon't settle for guessing whether your training is effective. Equip yourself with the right tools to transform your data into actionable insights that can elevate your training programs. Whether you're looking to enhance employee performance, engage stakeholders, or secure funding for future ...$107.99
- Choose Happiness at WorkResolve Workplace Barriers to Happiness Each day at work there are small and big things that come up that can contribute to a negative environment. As these issues continue to come up and remain unaddressed, employees become disengaged, disgruntled, and bring the organization down. However, ...$98.99
- Social Media at Work Instructor-Led TrainingHow to Effectively Use Social Media There are more and more examples of employees misusing social media in ways that harm the organizations they work for. At a minimum, such actions create bad publicity, and at worst, they lead to damaging lawsuits that affect an organization’s success and ...$2,500.00
- Service Failure Recovery Customizable CoursewareHow to Foster an Invaluable Customer Experience No organization, no matter how conscientious, can completely prevent problems and mistakes all the time. Weather delays, dependence on other companies for manufacturing or fulfillment, delivery issues, clerical errors, etc., can lead to slip-ups ...$619.00 - $2,059.00
- Service Failure Recovery Instructor-Led TrainingTurn a Service Failure into a Service Opportunity No organization, no matter how conscientious, can completely prevent problems and mistakes all the time. Weather delays, dependence on other companies for manufacturing or fulfillment, delivery issues, clerical errors, etc., can lead to slip-ups ...$2,500.00
- Workplace Violence: Prevention & Response Customizable CoursewareAddress Issues Before Anger Escalates to Conflict or Violence Verbal harassment, intimidation, and bullying, as well as physical acts intended to harm others are all prime examples of the escalating threat of violence in our workplaces. According to an estimate from OSHA, approximately two ...$619.00 - $2,059.00
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