How It Works
Coaching Skills Inventory is your first step to effective coaching and establishing a rapport based on mutual trust. It's the foundation of healthy manager-employee relationships and the key to growth and performance. But that's only the first step. To ensure a truly productive coaching meeting, managers need to follow this seven-step process:
- Building a relationship of mutual trust
- Opening the meeting
- Getting agreement
- Exploring alternatives
- Getting a commitment to act
- Handling excuses
- Closing the meeting
This approach to performance coaching doesn't come from gut instinct or intuition alone. That's why the best place to initiate training is with the Coaching Skills Inventory. Designed for team leaders, this assessment measures the ability to conduct effective coaching meetings and build productive relationships with employees.
Presented with 18 everyday coaching situations, managers select the action response they are most likely to take. Scoring the inventory produces an overall coaching-effectiveness profile, and the subscores measure their skill level in each of the seven steps of the coaching meeting model process.
The self-assessment takes approximately 20 minutes to complete. An additional 40 minutes (minimum) is required for the scoring, interpretation of results, debrief, and goal setting. You can expand the learning into a three-hour program using the workshop outline and PowerPoint presentation that's offered in the Facilitator Guide. Also included is a follow-up assessment you can administer to measure progress post-training. Trainer certification is not required to administer or facilitate the Coaching Skills Inventory.
Uses & Applications
The Coaching Skills Inventory is excellent as a stand-alone learning instrument or part of a more comprehensive training program. It's appropriate for use with managers, supervisors, and team leaders. The Coaching Skills Inventory can also be used with prospective managers to help them prepare for their coaching responsibilities when they are promoted.
Use this assessment to:
- Introduce a new performance management system within an organization
- Assess the coaching strengths and weaknesses of individual managers
- Identify the collective skill level of managers within an organization
- Reinforce performance coaching skills after a training event
- Examine the effect and results of training using pre- and post-training scores
By the end of this workshop, participants will:
- Identify strengths and weaknesses in the skills needed for effective coaching meetings
- Compare skill levels with a normative group of managers from a wide range of industries
- Acquaint managers, supervisors, and team leaders with a seven-step model for effective coaching meetings
- Help employees to improve their performance through effective performance coaching meetings
- Measure the development of personal coaching skills
Also see the classroom version of this assessment.