Mastering the Change Curve

Change used to be a slow and gradual part of the business world. Often, once one change was implemented, employees would have the chance to regroup before facing the next change. This is no longer so. Today, change is a part of everyday life, and often, multiple change initiatives are happening at once. This can quickly leave employees feeling overwhelmed, lost, and burnt out. If organizations want to remain competitive in the marketplace, they need to master the change curve and ensure their employees are equipped for the ride.

If individuals in your organization are having a difficult time adapting and adjusting to organizational change, Mastering the Change Curve is your remedy. It's an easy and effective change management assessment guide for bringing issues to the surface, providing a framework for healthy growth, and empowering individuals to shift their focus from the past to the future – without stalling or spinning their wheels.

Mastering the Change Curve is based upon years of research, experience, and the Kubler-Ross grief model. Using a current change initiative as a frame of reference, individuals respond to a series of 24 statements that describe responses to change, choosing from a five-point scale of "Almost Totally True" to "Almost Totally Untrue." The soft-skills assessment identifies which change phase the individual is currently experiencing, and it also provides sub-scores in each of the dimensions.

Mastering the Change Curve takes approximately 10 minutes to complete, and we recommend you allow one to two hours for the interpretation of results, debriefing, and action planning.

• Pinpoint one's current stage in the change management assessment process
• Learn the four phases of change
• Understand the "Change Curve Model"
• Identify productive and nonproductive change behaviors
• Develop a strategy for mastering change

• Provide support at the early stages of a new change effort
• Help individuals adapt to changes they did not initiate
• Gauge and interpret individual or team reactions to change
• Bring issues and concerns to the surface
• Spark discussion during a planning session, team-building session, or management retreat

Print Facilitator Guide: Order One Guide per Trainer

The comprehensive Facilitator Guide includes everything trainers need to deliver Mastering the Change Curve, including background information, administrative guidelines, a step-by-step workshop outline, optional activities, alternative workshop designs, a Microsoft PowerPoint presentation, and sample participant materials. Facilitator support materials will be available to you as a digital download link in your order confirmation.

Print Assessment 5-Pack: Order One Pack for up to Five Participants

The print version is ideal for facilitators who prefer to oversee the scoring and administration of the assessment if you don't know who the participants will be before the class begins or if your learners do not have easy access to computers. It includes pressure-sensitive forms for scoring to aid manual tabulation. The recently updated print assessment features a color interior and readability improvements to create a more engaging experience for learners.

Online Assessment: Order One per Participant

The online assessment is administered to participants through the HRDQ Assessment Center and includes personalized reporting, full-color charts, interpretive information, worksheets, and action planning. A detailed report is delivered electronically to the facilitator/administrator when complete.

QuickStart Train-the-Trainer: 1-Hour Virtual Coaching Session for This Product

QST is a convenient, one-hour virtual coaching session for first-time facilitators of this product. You'll receive personalized, one-on-one coaching with a subject matter expert who will get you up to speed quickly and accurately so you can step into the onsite with confidence. We'll answer all your questions about the facilitation of the product. And you can add additional coaching hours as needed. Your coaching session can be provided by telephone or video call and at a time of your choosing.

Facilitators will also receive an HRDQ Certificate of Completion for completing the QuickStart session.

Dr. Cynthia Scott is a founding principal of Changeworks Global, a recognized leader with more than 20 years of experience in the fields of strategic planning for human capital management, managing continual organizational change, and visionary leadership. She is the author of numerous books, including Rekindling Commitment and Take This Work and Love It! and her work has been featured in publications such as The Wall Street Journal, Business Week, the Stanford Business School Newsletter, and Worthwhile Magazine.

Dr. Dennis Jaffe is a founding principal of Changeworks Global and director of the Organizational Inquiry Program at Saybrook Graduate School. He is a nationally recognized leader in the field of organizational development and earned his Ph.D. in sociology and MA in management from Yale University. His professional training is in organizational development, and he is also a licensed clinical psychologist. Dr. Jaffe is the author of 22 books, including Rekindling Commitment and Organizational Vision, Values, and Mission.