About the Authors
Rollin Glaser, Ed.D. is chairman of HRDQ. In addition to his administrative responsibilities, he is a consultant, trainer, and writer. He has previous experience as vice president of organization planning and development for several firms. Rollin holds a BS from Northwestern University, an Me.D. from Northeastern University, a MA from Columbia University, and an Ed.D. in adult education from Columbia. Mr Glaser. is the author of Personnel Management for Retailers and co-author of The Management of Training and Managing by Design. He has also developed and written many instruments, simulations, and articles published by HRDQ, and is the editor of Classic Readings in Self-Managing Teamwork.
Eileen M. Russo, Ph.D. is former vice president of research and development for HRDQ. She has a Ph.D. in social psychology with a minor in organizational behavior and an MS in social psychology from the University of Pittsburgh. Dr. Russo has a BA in psychology from Fairfield University. Her work includes research in social influence, group behavior, decision making, and perceptions of control at work. As vice president of research and development, Eileen is responsible for all research projects concerning HRDQ products.