Erica is a dedicated professional with 15+ years of experience as an organizational and leadership development consultant, educator, facilitator, author and certified executive coach. She has worked across various industries including healthcare, education, federal government, media & entertainment and global chemistry. Erica is best known for her collaborative approach and partnering with business leaders to design and implement strategic change that produces positive results.
She collaborates with individuals, teams, and systems to strengthen business acumen, communication processes, cultural awareness, change management, strategic planning, project management, and leadership capacity. Erica also provides coaching and professional development on emotional intelligence competences including self‐awareness, self‐management, mindfulness, influence, team development, coaching and conflict management.
For 10 years, Erica provided consulting and coaching services as a member of an internal organizational effectiveness team at Lehigh Valley Health Network (LVHN) in Allentown, Pa. She coached senior to mid‐level leaders and consulted on network change management projects – enhancing the patient‐centered experience, cultural awareness, crucial conversations, Lean implementation and conflict management. She was also instrumental in the development and management of the Institute for Healthcare Leadership – a high potential leadership development program for clinical and non‐clinical leaders.
Erica is a Ph.D. candidate completing her degree in leadership studies from Alvernia University in Reading, Pa. She holds a graduate degree in communication from Marywood University in Scranton, PA.