Conflict Strategies Inventory Online Assessment

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A combination of self-assessment and workbook, Conflict Strategies Inventory successfully improves an individual's ability to handle conflict in the workplace. Based on more than 35 years of research, this training tool explores five different strategies: integrating, compromising, competing, smoothing, and avoiding.

Most importantly, the Conflict Strategies Inventory accurately identifies one's typical reaction to conflict, examines the potential outcomes associated with each strategy, encourages the use of more effective tactics, and provides skill practice in resolving day-to-day issues. These workplace scenarios for managers offer helpful tips and tricks for dealing with conflict and are especially useful for training the millennial generation.

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How It Works

Conflict Strategies Inventory helps individuals discover their preferred conflict strategies and learn how to deal effectively with conflict. These five strategies include:

  1. Integrating
  2. Compromising
  3. Competing
  4. Smoothing
  5. Avoiding

The Conflict Strategies Inventory is based upon the well-known Blake and Mouton Styles Grid as well as the works of many other respected researchers in the field of conflict management. Presented with 10 common workplace situations, individuals identify a preference for one of the five basic conflict strategies listed above. The self-assessment takes approximately 25 minutes to complete, and we recommend you allow up to one hour for the interpretation of results, debrief, and action planning.

Uses and Applications

Conflict Strategies Inventory has been designed to address the problem of conflict management. It is based on more than 30 years of research and development, combining the works of respected researchers in the conflict management field. Conflict Strategies Inventory helps participants navigate through a learning process that exposes their strengths and weaknesses and offers insight that will enhance their ability to handle conflict successfully. The tool can he used to:

  • Develop new approaches and solutions
  • Tackle recurrent conflict issues
  • Inspire interest and creativity
  • Introduce conflict management skills to teams

Learning Outcomes

By the end of this assessment, participants will be able to:

  • Pinpoint one's preferred strategy for managing conflict
  • Discover the five different ways people respond to conflict
  • Understand how and when to utilize the integrating strategy
  • Learn and practice when to use alternative strategies
  • Create a development plan to put the learning into action

Also see the classroom version of this assessment.