Taking Control of Conflict Customizable Courseware

• Identify a preferred strategy for handling conflict.
• Understand the characteristics and drawbacks of five conflict strategies.
• Recognize the sources of conflict that most often occur in the workplace.
• Learn effective strategies for managing and resolving conflict.
• Practice behaviors that minimize tension and conflict.

Subscribe now and you can download, customize, and train your team today! You'll receive course files for virtual, classroom, and self-study training. Courses are ready to train or completely customizable. Your download will include:

• Virtual ILT version
• In-Person Classroom ILT version
• Self-study e-Learning version
• Facilitator Guide
• Participant Guide
• PowerPoint Presentation
• PowerPoint e-Learning Course
• Course Overview
• Learning Summary
• Learning Materials
• Action Plan
• Course Evaluation