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Supervisory Skills Questionnaire

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Making the step to supervisor can feel like a difficult or stressful transition for most people. Especially because it takes skill to balance the needs of the organization with those of the workgroup. Start the wheels turning for all supervisors in your organization with the Supervisory Skills Questionnaire, the training solution that gets supervisors quickly up to speed and ready for performance. This is a tool thousands of trainers have relied upon for supervisor skills training, and now the fourth edition has just arrived with a fresh design and numerous enhancements.

From the fully revised Facilitator Guide, brand-new participant workbook, online assessments, and 180-degree peer feedback form, to new skill-development and planning exercises, the fourth edition of Supervisory Skills Questionnaire offers a range of learning options for supervisors of all levels of experience.

The online version of this assessment requires a subscription to the HRDQ Online Assessment Center.

How It Works

Available in both online and printed formats, the Supervisory Skills Questionnaire assessment tools present individuals with a series of 30 real-world situations. Their task is to choose one of three possible response actions. Scores reveal an overall supervisory score as well as strengths and areas for improvement in five specific skills:

  • Guiding the work
  • Organizing the work
  • Developing your staff
  • Managing performance
  • Managing relations

In addition to the assessment, the Supervisory Skills Questionnaire includes a new online 180-degree feedback component that enables supervisors to understand how they are perceived by their direct reports. The comprehensive data provides individuals with an in-depth understanding of their performance and a benchmark they can use to create an action plan for improvement.

The assessment and the online 180-degree assessment take approximately 20-minutes to complete. If you are not facilitating the half-day, supervisory skills training workshop, we recommend you allow approximately one hour for the interpretation of results, debrief, and goal setting.

Trainer certification is not required to administer or facilitate the Supervisory Skills Questionnaire.

Uses and Applications

The Supervisory Skills Questionnaire is excellent as a stand-alone learning instrument or part of a more comprehensive supervisory skills training program. With comprehensive and adaptable content, the program covers skill areas that are integral to everyone from relatively inexperienced supervisors to seasoned veterans. This assessment is effective as a:

  • Centerpiece of a supervisor training or leadership development program
  • Discussion starter to bring to the surface existing problems
  • Readiness gauge for new supervisors
  • Refresher for more experienced supervisors
  • Mentoring tool for novice supervisors
  • Follow-up assessment for measuring performance improvement
  • Tool for further developing supervisor skills

The fourth edition offers many new exciting features, including:

  • Fully revised, full-color Facilitator Guide
  • Step-by-step half-day workshop
  • Paper and online assessment options
  • New self-study assessment option
  • New online option for 180 degree peer feedback
  • Comprehensive participant workbook
  • Contemporary Supervisory Skills Model
  • New skill-development module
  • Updated references and statistical analysis
  • Microsoft PowerPoint presentation
  • Supervisory Skills Model Poster
  • HRDQue Card (SSQ Quick Tips)

Learning Outcomes

By the end of this assessment, participants will:

  • Understand the core roles and responsibilities of a supervisor
  • Measure performance in five key supervisory skills training areas
  • Discover skill strengths and identify areas in need of improvement
  • Develop an action-oriented plan to improve competence and impact

Product Details

Product Type: Assessment. With extensively revised text, The fourth edition of the Facilitator Guide has been organized into a new, more intuitive structure to enhance your understanding of Supervisory Skills Questionnaire.

Target Audience: Supervisors with all levels of experience.

Measures: Supervisory Skills Questionnaire measures an in-depth understanding of employee performances, so you can create an action plan for improvement.

Dimensions: Proficiency in the five supervisor skills:

  1. Guiding the work
  2. Organizing the work
  3. Developing your staff
  4. Managing performance
  5. Managing relations

Time Required: Administration: 20 minutes. Interpretation: One hour. Workshop: Half day.

What to Order

Facilitator Guide: Order One Guide Per Trainer.

The Supervisory Skills Questionnaire facilitator materials are packaged and sold together. Samples of all participant materials are included in the Facilitator Guide or in the Facilitator support materials available as a digital download.

Workbook 5-Pack: Order One Pack for Up to Five Participants.

Your Workbook deepens participants’ understanding of the assessment results and is used in the workshop. Organized by modules for easy follow-along, it includes background information and theories about supervision, an explanation of the Supervisory Skills Model, in-depth interpretive information, individual and group activities, and a personal development plan—plus a bonus HRDQue Card.

Paper Assessment 5-Pack: Order One Pack for Up to Five Participants.

The print version is ideal for facilitators who prefer to oversee scoring and administration of the assessment if you don't know who the participants will be before the class begins, or if your learners do not have easy access to computers. It includes pressure-sensitive forms for scoring to aid manual tabulation.

HRDQue Card 5-Pack: Order One Pack for Up to Five Participants.

An excellent takeaway for participants, the HRDQue Card is a quick-reference tool that features the Supervisory Skills Model, summarizes each Skill, and lists best practices. A copy is provided with each Workbook and in this Facilitator Guide, and we also offer additional copies for purchase.

Online Assessment: Order One Per Participant.

The online assessment is administered to participants through the HRDQ Assessment Center and includes personalized reporting, full-color charts, interpretive information, worksheets, and action planning. A detailed report is delivered electronically to the facilitator/administrator when complete.

Online Assessment w/Feedback: Order One Per Participant.

The online assessment contains questions identical to those in the Assessment booklet and generates a personalized PDF report for participants, with their results automatically calculated and charted. We offer two versions of this report. The first option, the Online Assessment and Report, is intended for workshop use and is the equivalent of the Assessment booklet. The second option, the Online Assessment and Self-Study Report, is intended for self-guided learning and contains in-depth feedback and information about key concepts.

Poster: Order One Per Trainer.

The full-color poster can be used as a quick reference and visual aid during the workshop. The reverse side features the HRDQ Experiential Learning Model.

About the Author

Eileen M. Russo, Ph.D. is the former vice president of research and development for HRDQ. She has a Ph.D. in social psychology with a minor in organizational behavior, an MS in social psychology from the University of Pittsburgh, and a BA in psychology from Fairfield University. Her work includes research in social influence, group behavior, decision making, and perceptions of control at work. Dr. Russo is the author of many HRDQ products, including the bestselling What’s My Communication Style assessment.

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